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Banister Chrysler Dodge Jeep Ram of Hampton
Hampton, VA
127 Reviews
The team at The New Banister Chrysler Dodge Jeep Ram would like to welcome you to our dealership in Hampton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chrysler, Dodge, Jeep, Ram vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 127 reviews
May 04, 2024
Most enjoyable, honest and professional car buying experience of my life. James Woods was exceptional and the team at Banister were great, before and after delivery. Highly, highly recommended! experience of my life. James Woods was exceptional and the team at Banister were great, before and after delivery. Highly, highly recommended! More
by jayhoradam12
Verified Customer
Helpful May 03, 2024
Excellent service. Customer service were pleasant and professional. The wait time was shorter than my previous wait time. Nice work. Customer service were pleasant and professional. The wait time was shorter than my previous wait time. Nice work. More
by cdbyrd23
Employees Worked With
Wispur Granger
May 02, 2024
Horrible service no one is ever on the same page. They don't reach out to give you information you have to keep calling them and hope that they will return your call within the same day or next day. They don't reach out to give you information you have to keep calling them and hope that they will return your call within the same day or next day. I will not be going back to this location. More
by mrs.skinner0605
Employees Worked With
West, Cannon, and Lindsey
May 02, 2024
It was certainly a very pleasant experience and I did not spend a whole day at the establishment and the complimentary hospitality was also very pleasant thank you for the service. spend a whole day at the establishment and the complimentary hospitality was also very pleasant thank you for the service. More
by JUANMARTINEZNITO
Employees Worked With
Ashley House, Lonie Brown
May 02, 2024
Excellent work and professional people. Greeted immediately and were very friendly. promptly contacted me when had suggested work and when completed. Greeted immediately and were very friendly. promptly contacted me when had suggested work and when completed. More
by SADAMS4002
Employees Worked With
Cannon
May 01, 2024
I received excellent service and my service advisor made sure all of my needs were met as well as set me of with a schedule for future service sure all of my needs were met as well as set me of with a schedule for future service More
by tom011902
Employees Worked With
Ashley House
April 30, 2024
All of the work was done to put my car back on the road. Good job Ashley Good job Ashley More
by johnmmcdaniel
Employees Worked With
I don't know off any others, but I know thay all work together to get the job done., Olin Saunders, Alex Guynn, Ashley House, Nick Lewis, Lonie Brown
April 29, 2024
They fixed a problem my original dealership didn’t plus did a complete inspection to let me know what else was right, wrong or in the yellow area. They worked great for me. did a complete inspection to let me know what else was right, wrong or in the yellow area. They worked great for me. More
by MEDEEJAY1
Employees Worked With
Lindsay
April 29, 2024
Service mechanic is not very attentive. Second time I’ve noticed a forgotten step. First time was forgetting to air up tires after a rotation and this time was not resetting the oil life i Second time I’ve noticed a forgotten step. First time was forgetting to air up tires after a rotation and this time was not resetting the oil life indicator after an oil change. Just unsat More
by mikeldavis1964
Employees Worked With
Ashley House
