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Banister Chrysler Dodge Jeep Ram of Hampton
Hampton, VA
168 Reviews
The team at The New Banister Chrysler Dodge Jeep Ram would like to welcome you to our dealership in Hampton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chrysler, Dodge, Jeep, Ram vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 168 reviews
May 26, 2024
My experience was excellent! ! Everyone was very helpful and the service was done in a timely manner..I feel fortunate that you ar in Hampton.. ! Everyone was very helpful and the service was done in a timely manner..I feel fortunate that you ar in Hampton.. More
by ajones1847
Verified CustomerEmployees Worked With
Ashley House__Excellent!!
May 25, 2024
Customer friendly and supportive in operating new system. Supported shifting to a different minivan at customer's request. system. Supported shifting to a different minivan at customer's request. More
by gconover0
Employees Worked With
May 25, 2024
Everyone was professional and very helpful. Dealership was clean and well maintained. I hope the dealership pursues becoming a Wagoneer Certified Dealer. When you spend the type of money on a G Dealership was clean and well maintained. I hope the dealership pursues becoming a Wagoneer Certified Dealer. When you spend the type of money on a Grand Wagoneer, the little things matter. Thank you. More
by hueybri1
Employees Worked With
May 24, 2024
Canon has never let me down with anything that comes up when it comes to services, this is my dealership for the last 3 vehicles and wouldn't stop anywhere else first when it comes to services, this is my dealership for the last 3 vehicles and wouldn't stop anywhere else first More
by adriancasey415
May 24, 2024
Nice staff work was done in good time they gave me a ride home and pick up the car next day home and pick up the car next day More
by NYGUYNORTH
May 24, 2024
Prompt, professional and went out of their way to help me out last minute! Thank you! out last minute! Thank you! More
by caireypaigewilliams
May 24, 2024
Get crew if people there. Chuck was outstanding and both the manager and even the financial guy was great. We really liked working with these guys. Thank you for everything. Chuck was outstanding and both the manager and even the financial guy was great. We really liked working with these guys. Thank you for everything. More
by springleader318
May 24, 2024
While your employees were professional and elicited a return customer, my vehicle repair experience was the worst of my life dating back to 1986 when I bought my first car. None of this was from your de return customer, my vehicle repair experience was the worst of my life dating back to 1986 when I bought my first car. None of this was from your dealership, it is 100% corporate Jeep, do not take my word for it, ask the service manager Wesley. Look up my case, all in service will remember it. I all but begged Jeep to make it right, take accountability for their failed product, and they did not so much as offer an apology. My wife and I are traumatized by this overall experience still to this day. The result is while I have owned three Chrysler and Dodge’s, my wife’s Jeep was the first and will be the last I ever buy. Again, corporate never even offered an apology and made us wait for approximately 80 days for an answer whether or not they would cover any of the repairs. More
by shawnbeard1
May 24, 2024
Very professional service and attitude be it Winner's Circle now Banister, you will continue to have my support. Circle now Banister, you will continue to have my support. More
by gilbertbembrey
