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Banister Chrysler Dodge Jeep Ram of Hampton
Hampton, VA
168 Reviews
The team at The New Banister Chrysler Dodge Jeep Ram would like to welcome you to our dealership in Hampton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chrysler, Dodge, Jeep, Ram vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 168 reviews
August 22, 2024
Extremely over priced would not recommend even to a stranger on the street. You can not walk out of there without at least having $190 stolen from you for them doing absolutely nothing. Don’t walk but stranger on the street. You can not walk out of there without at least having $190 stolen from you for them doing absolutely nothing. Don’t walk but run the opposite direction from them. More
by Bradley04
Verified Customer
August 21, 2024
Service was good from the time I called to schedule the appointment, dropped my car off, picked it up and cashed out. appointment, dropped my car off, picked it up and cashed out. More
by dysmith169
Employees Worked With
Other Employees :
Enjoyed speaking with the cashier (older woman) that checked me out.
August 21, 2024
Lindsay and Wes were very patient with me. They explained the process to me which worked out in the end. Thank you! They explained the process to me which worked out in the end. Thank you! More
by BIGD3250
August 21, 2024
Exclamation light came on drove my car home now it won't start . Only went in for a oil change start . Only went in for a oil change More
by chellnkd63
Employees Worked With
August 20, 2024
Service was very very unprofessional was told one price when I came back I was charged another car was not done in timely manner and only time I was met with any type of thankfulness that I was there as a when I came back I was charged another car was not done in timely manner and only time I was met with any type of thankfulness that I was there as a customer was when I was paying to get my car More
by lojt0527
August 20, 2024
Well staffed and efficient. Did not have to wait too long. Car diagnostic was clear. I did not go with Banister but chose to get a second opinion for my car issue and went to an Did not have to wait too long. Car diagnostic was clear. I did not go with Banister but chose to get a second opinion for my car issue and went to another mechanic place. More
by 333ORIANA
August 19, 2024
Very good service and communication. Vehicle was done in a timely manner. Drop off and pick up was very good. Vehicle was done in a timely manner. Drop off and pick up was very good. More
by atorres24
Employees Worked With
August 08, 2024
Bannister did an outstanding job give my Jeep a tuneup! They were easy to talk to, and got the repair done in a day! They were easy to talk to, and got the repair done in a day! More
by JODYMADARAS
Employees Worked With
August 06, 2024
Everyone was very very very very very very very very very very very very helpful. very very very helpful. More
by a.s.brown513
Employees Worked With
August 05, 2024
I will start off by saying this was the BEST experience I’ve had with any dealership. No hassle, no one playing mind games. The staff was warm and very helpful. Pulling up to the dealership Carlos, Dan and I’ve had with any dealership. No hassle, no one playing mind games. The staff was warm and very helpful. Pulling up to the dealership Carlos, Dan and Phil was waiting outside with the car ready to be test driven. I was very impressed and pleased with the overall professionalism, transparency and customer success. HIGHLY recommend! I would most DEFINITELY buy from this dealership again. Happy doing business with this staff. More
by joelgordon0629
Employees Worked With
Carlos, Dan, Phil
