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Banister Chrysler Dodge Jeep Ram of Hampton

Hampton, VA

4.4
168 Reviews
The team at The New Banister Chrysler Dodge Jeep Ram would like to welcome you to our dealership in Hampton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chrysler, Dodge, Jeep, Ram vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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4116 W Mercury Blvd

Hampton, VA

23666

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Showing 168 reviews

May 04, 2024

Great family atmosphere, everyone was so nice and knowledgeable at Bannister thank you guys for being honest and no adding any pressure to my purchase. I am forever grateful . More

by mmcwingnutt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos and London were fantastic also, and the GM was great as well
Jun 03, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Your kind words are very appreciated! We take pride in creating a pleasant customer experience for everyone. Thank you for choosing The New Banister Chrysler Dodge Jeep RAM !

May 04, 2024

Most enjoyable, honest and professional car buying experience of my life. James Woods was exceptional and the team at Banister were great, before and after delivery. Highly, highly recommended! More

by jayhoradam12
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa and Darrell
Jun 03, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Your kind words are greatly appreciated! We are happy to know that our team could be of service to you during your last visit. Thank you for choosing The New Banister Chrysler Dodge Jeep RAM!

May 03, 2024

Excellent service. Customer service were pleasant and professional. The wait time was shorter than my previous wait time. Nice work. More

by cdbyrd23
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Wispur Granger
Jun 03, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you for taking the time to share your feedback! Thank you for choosing The New Banister Chrysler Dodge Jeep RAM!

May 02, 2024

Horrible service no one is ever on the same page. They don't reach out to give you information you have to keep calling them and hope that they will return your call within the same day or next day. More

by mrs.skinner0605
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
West, Cannon, and Lindsey
May 02, 2024

It was certainly a very pleasant experience and I did not spend a whole day at the establishment and the complimentary hospitality was also very pleasant thank you for the service. More

by JUANMARTINEZNITO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley House, Lonie Brown
Jun 03, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Your 5-star rating is greatly appreciated! We look forward to be of service to you again whenever you are in need. Thank you for choosing The New Banister Chrysler Dodge Jeep RAM!

May 02, 2024

Excellent work and professional people. Greeted immediately and were very friendly. promptly contacted me when had suggested work and when completed. More

by SADAMS4002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannon
Jun 03, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you for taking the time to share your 5-star review! We are happy to have you here at The New Banister Chrysler Dodge Jeep RAM!

May 01, 2024

Lindsey was helpful and knowledgeable and insured all my requests were addressed. Everyone was very nice. xxxx I almost bought a new car. More

by trentclark.va
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
Jun 03, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you for taking the time to share your feedback! We are happy to know that you had a pleasant customer experience. Thank you for choosing The New Banister Chrysler Dodge Jeep RAM!

May 01, 2024

I received excellent service and my service advisor made sure all of my needs were met as well as set me of with a schedule for future service More

by tom011902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley House
Jun 03, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Your 5-star rating is greatly appreciated! Thank you for choosing The New Banister Chrysler Dodge Jeep RAM!

April 30, 2024

All of the work was done to put my car back on the road. Good job Ashley More

by johnmmcdaniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know off any others, but I know thay all work together to get the job done., Olin Saunders, Alex Guynn, Ashley House, Nick Lewis, Lonie Brown
Jun 03, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you for your 5-star rating! We appreciate your business here at The New Banister Chrysler Dodge Jeep RAM!

April 29, 2024

Service mechanic is not very attentive. Second time I’ve noticed a forgotten step. First time was forgetting to air up tires after a rotation and this time was not resetting the oil life i More

by mikeldavis1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley House
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