Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Banister Chrysler Dodge Jeep Ram of Hampton
Hampton, VA
219 Reviews
The team at The New Banister Chrysler Dodge Jeep Ram would like to welcome you to our dealership in Hampton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chrysler, Dodge, Jeep, Ram vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 219 reviews
June 08, 2024
The young lady that I dealt with was very professional. She helped me look up some info on adding power windows because the previous dealership that was there mislead me when I purchased my jeep. She told She helped me look up some info on adding power windows because the previous dealership that was there mislead me when I purchased my jeep. She told me that adding power windows wasn’t an option but she did it as a professional. More
by cbullard0
Verified CustomerEmployees Worked With
June 06, 2024
Extremely professional, military friendly, and accommodating. Everyone was eager and willing to help and make sure I was happy. I had a rental vehicle at the time, but could not yet return it. The accommodating. Everyone was eager and willing to help and make sure I was happy. I had a rental vehicle at the time, but could not yet return it. They helped me with a ride and all! More
by kaje422
June 05, 2024
I went in after reading some not so great reviews of the dealership before Banister took it over, and I was impressed by the level of willingness to work a deal, and overall top notch customer service. I wo dealership before Banister took it over, and I was impressed by the level of willingness to work a deal, and overall top notch customer service. I would buy again from them. More
by walt.adams1955
June 04, 2024
Great business, very helpful, honest and fair prices. They don't try to pressure you into "extra" services. Whispur is one of the nicest people I've ever met! They don't try to pressure you into "extra" services. Whispur is one of the nicest people I've ever met! More
by adward1960
Employees Worked With
June 03, 2024
Staff is really nice and welcoming. They make sure if everything is okay with the service They make sure if everything is okay with the service More
by RALONDRA862
Employees Worked With
June 03, 2024
Overall experience was decent even thought we had a few hiccups, but Ashley got me straight! hiccups, but Ashley got me straight! More
by ksa1088
June 02, 2024
The service was quick and excellent. Lindsay was very attentive and communicated every step of the way while I waited for my vehicle. Lindsay was very attentive and communicated every step of the way while I waited for my vehicle. More
by ASHLEYMAR913
May 30, 2024
I’m ok with the service but I don’t know why I had to come back for state inspection come back for state inspection More
by dmorr3245
