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Banister Chrysler Dodge Jeep Ram of Hampton
Hampton, VA
168 Reviews
The team at The New Banister Chrysler Dodge Jeep Ram would like to welcome you to our dealership in Hampton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chrysler, Dodge, Jeep, Ram vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 168 reviews
May 13, 2024
IT TOOK 2 TIMES TO GET THE PROBLEM FIXED, BUT IT WAS FOUND OUT TO BE A DEFECTIVE PART ON THE TRANSMISSION PAN FILTER. AFTER IT WAS REPLACED IT WORKED LIKE IT DID BEFORE. THE FRONT BRAKES AND ROTORS FOUND OUT TO BE A DEFECTIVE PART ON THE TRANSMISSION PAN FILTER. AFTER IT WAS REPLACED IT WORKED LIKE IT DID BEFORE. THE FRONT BRAKES AND ROTORS WERE ALSO REPLACED AND THEY ARE WORKING FINE. More
by wamplerke
Verified CustomerEmployees Worked With
NONE OF THESE PEOPLE
May 12, 2024
Awesome Service Advisor! We have worked with Ashley House for quite a number of years now and she is absolutely the best service writer we have ever had. We have worked with Ashley House for quite a number of years now and she is absolutely the best service writer we have ever had. More
by jolinfeller7
Employees Worked With
Ashley House
May 11, 2024
The service department has improved since Banister took over. My vehicle was taken in on time and the recall and inspection completed ahead of schedule. over. My vehicle was taken in on time and the recall and inspection completed ahead of schedule. More
by mlalli246
Employees Worked With
Lonie Brown
May 11, 2024
The entire staff were exceptional. They were professional, knowledgeable, and courteous. My repairs were done in a timely manner and I was informed through the process. I will continue They were professional, knowledgeable, and courteous. My repairs were done in a timely manner and I was informed through the process. I will continue to bring my car here for future auto-repairs. More
by PMWVR79
Employees Worked With
Lindsay Givens
May 11, 2024
She made the purchase quick and easy she was determined to see me leave with the car to see me leave with the car More
by Jamaridrivers
Employees Worked With
May 10, 2024
Since Banister took over, there has been a remarkable overall improvement at this dealership, and they were pretty solid before Banister. They make a point in not only having great service, they're worki overall improvement at this dealership, and they were pretty solid before Banister. They make a point in not only having great service, they're working hard at improving their efficiency. More
by rcfrey
Employees Worked With
Ashley House
May 09, 2024
N/A I had a great experience during my visit at the dealership . I really appreciate the customer service I received from the young man that assisted during my visit. dealership . I really appreciate the customer service I received from the young man that assisted during my visit. More
by cspencer121062
Employees Worked With
Ashley House
