Ballentine Toyota

Quality service everytime. Staff are always very professional as well as personable. Keep up the great work professional as well as personable. Keep up the great work More

Friendly noligable salesperson.It was a good experience.Would recommend Keith to anyone looking for a Toyota. I’m happy with the Tacoma experience.Would recommend Keith to anyone looking for a Toyota. I’m happy with the Tacoma More

The service department was professional and efficient. They explained all that they did to my car and the items needed in the near future. They explained all that they did to my car and the items needed in the near future. More

Just stopped in to ask a question on Monday and tomorrow my car gets worked on. That is terrific. Will see you all in the morning!! my car gets worked on. That is terrific. Will see you all in the morning!! More

Love this dealership I have used them for years Keith has always given me the best deals on all my cars from this dealership everyone re always very kind and friendly thank you Toyota for always giving me th always given me the best deals on all my cars from this dealership everyone re always very kind and friendly thank you Toyota for always giving me the best cars love Toyota More

I took my truck in to have the breaks and the front struts looked at. After waiting for a day and a half I called the shop and was told that both front calipers were bad and there was nothing wrong wit struts looked at. After waiting for a day and a half I called the shop and was told that both front calipers were bad and there was nothing wrong with the strut. I was also told that I was missing the cap for the master cylinder which I new was a lie. So long story short once I called to find all this out I argued that the calipers that are on the truck are already fairly new and the bushing on the struts are dry rotted and falling apart. Once I explained to the lady that for one I was 100% positive the struts needed bushings and the cap was on when I brought it in and that the original issues I am having with the breaks would not be caused by there explanation of the calipers I just decided to get my truck and not allow them to do the work which was going to cost me almost 2000 dollars by the way. I got my key and payed there diagnostic fee and walked out to leave. But before I got in the truck I popped the hood just to see if the cap really was missing and found that the cap was laying on the engine block and was broken. So I walked back inside with the broken cap on my had and wanted an explanation of why it was broken and I was told that there wasn’t one when the truck arrived. Need less to say they would not take responsibility for breaking the cap and proceeded to try to sell me a new one. So a simple issue which they could not in there own words positively identify turned into trying to sell me parts I didn’t need (calipers and the entire strut not just bushings), breaking a cap denying it, and trying to talk me into doing other things to the truck like timing belt oil change and so on that I never asked them to look at in the first place. I’ve taken my stuff to Toyota for years and payed extra in doing so because I want it done right but after the experience I just had I will never go back to Ballentine Toyota again. More

My appointment was on time.Everyone was pleasant,professional and carefully explained the status of my vehicle.I have just moved here from FL. I will certainly make this my go to dealership pleasant,professional and carefully explained the status of my vehicle.I have just moved here from FL. I will certainly make this my go to dealership. Thank you to everyone and a special shout out to Katie. More

Very courteous- got my car back within a short time. Will continue doing business here. continue doing business here. More

David Dennis is a jewel. He takes care of the older clients. He goes above clients. He goes above More

Good service and staff was very courteous. Little slow for just an oil change but would recommend. for just an oil change but would recommend. More