Ball Kia
National City, CA
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162 Reviews of Ball Kia
Excellent service received by Mr Raul Rivera, for us that we are first time buyers, told us everything we needed to know about our vehicle, gave us so many different options, excellent customer service by hi we are first time buyers, told us everything we needed to know about our vehicle, gave us so many different options, excellent customer service by him and his coworkers inside the office. More
Great experience I would highly recommend purchasing your next car from Ball Kia. The sales team was wonderful, especially Tony. He was patient, kind, and accommodatin I would highly recommend purchasing your next car from Ball Kia. The sales team was wonderful, especially Tony. He was patient, kind, and accommodating. He helped me get the car that I wanted and the deal that worked best for my budget. The entire staff was friendly and helpful. More
Very pleased with the help received from the sales team. Very down to earth and informative. We were just going to return our leased Sportage and drove out with a new Seltos. Thank You Gerardo and Team!!! Very down to earth and informative. We were just going to return our leased Sportage and drove out with a new Seltos. Thank You Gerardo and Team!!! More
NEW ACURA MDX HAPPY OWNERS! Originally my husband contacted thru Costco Auto Program, Ball Auto was the first to contact us back and we were in the market to check out any Acura Originally my husband contacted thru Costco Auto Program, Ball Auto was the first to contact us back and we were in the market to check out any Acura vehicles. We went in, I test drove the MDX and was won over by how smooth and quiet it was. Had all we were looking for in a vehicle. Alex Pavlov helped us, he was very friendly and professional, answered our questions. Their Financial Manager was very nice, made us feel so at ease and explained the many documents we had to sign off on. Overall, I would definitely recommend Ball Automotive Group in National City!!! Thank you for our beautiful car! More
Great I would definitely recommend Ball Kia of National City. The staff was so friendly and made me feel like I was the most important person in the world I would definitely recommend Ball Kia of National City. The staff was so friendly and made me feel like I was the most important person in the world. More
I would definitely recommend this place. The staff were all really friendly and welcoming. The manager was also very informative and helpful. My car salesmen Raul Rivera was great. He was very friendly and all really friendly and welcoming. The manager was also very informative and helpful. My car salesmen Raul Rivera was great. He was very friendly and easy to talk to. He made sure he went over everything with me and NEVER once made me feel pressured at all. He made sure to answer all my questions. He definitely cares about the customers best interest and has great customer service. I left very happy with my first new car😁 thank you guys for the great experience! More
Best Dealership Ever. Ask for Alex, he's the best. He will answer all your questions. He will give you all his attention. I will be buying all my future calls from Ball Auto! will answer all your questions. He will give you all his attention. I will be buying all my future calls from Ball Auto! More
THE BEST DEALERSHIP EXPERIENCE EVER! I contacted them on a Saturday evening, secured an appointment for the next day. They took care of me and my needs from the get go. They worked with me and my situation, a Saturday evening, secured an appointment for the next day. They took care of me and my needs from the get go. They worked with me and my situation, took my needs and wants into consideration and fought for the best deal on the vehicle that I selected! Jerry, the salesman, was incredibly attentive to me and made sure I was comfortable and informed. Jorge in took care of the negotiations and fought the banks hard to get me approved for a deal I could feasibly work with. Excellent customer service! Mossy Nissan left a bad taste in my mouth, but Ball Kia took care of me like royalty and made up for other’s incompetence. More
Let me mention the names first - Jorge got me in the door from a phone call I had made a day or two before. Gerry, Carlos, and Colette took care of me the day that I bought the car (a Kia Soul) which I have from a phone call I had made a day or two before. Gerry, Carlos, and Colette took care of me the day that I bought the car (a Kia Soul) which I have been driving for two days now and enjoying. They were all extremely helpful and patient (my out of state bank was having trouble with their phone system) during the whole thing. Several other people that I didn’t catch their name would check on me if I wanted coffee or needed anything. I bought the car that day but couldn’t pick it up until the next and that was no problem for them. All in all it was a good experience. This review was a response from an email that I had gotten from there service department and if the service department continues with the same service that I have already gotten it will be the best car buying experience that I’be ever had. More
Rest assured you will leave the KIA Service Dept. completely satisfied. Felipe always goes above and beyond his duties, to resolve any issues with your vehicle. completely satisfied. Felipe always goes above and beyond his duties, to resolve any issues with your vehicle. More