Ball Honda
National City, CA
Filter Reviews by Keyword
By Type
Showing 731 reviews
My wife and I had been to several different dealerships while looking to purchase a new car to replace an older vehicle. We initially were looking at several different vehicles by several different vendors while looking to purchase a new car to replace an older vehicle. We initially were looking at several different vehicles by several different vendors. Our first choice was the Toyota Venza, but when comparing it to the Honda CRV EX we felt that the Honda was more bang for the buck. Still we were strongly considering the Venza. While shopping for the Toyota, we found that we had to stop dealing with one dealership because they honestly were horrible, and then the second toyota dealership honestly was not much better. That really swayed the Honda CRV into our top spot. Ball honda was friendly, took their time with us, was not pushy at all, and met our price that we wanted to pay. Tough to say no to them when we say we want this, this, and this, and they say "ok". They even got the color we wanted and the interior we wanted to the dealership within 45 minutes, gassed up and washed. Toyota told us 2-3 weeks for our color choice. It's the little things. Javier and Romeo both helped us out and got Mike, their sales manager involved. All three were helpful and met our needs. I'm not the friendliest of people to deal with (I like to get what I want) and I was pretty stingy on what I was willing to pay, but they still worked with me. We ended up even getting the 8 year - 100,000 warranty bumper to bumper, (something I never get) because we got it for a price of essentially one major repair. The Financing department was easy and detailed, and we left happy. Service here was really good. They don't hound you, they don't bug you, they just "check in" and make sure you don't have any questions, which of course is the best sales tactic. It worked. Our long search was over and we bought from Ball. In the week following, both the sales manager and Javier reached out to us to make sure everything was going well with our purchase. A nice touch. So, yah, I hate salesman, but I had a good time here. IF you want a new vehicle, these guys are worth giving a shot. More
Both sales people were very through and explained everything. The transaction was very easy and they made me feel at ease with the lease. From the initial phone call with David, test drive and ques everything. The transaction was very easy and they made me feel at ease with the lease. From the initial phone call with David, test drive and questions, and finance was a good car leasing experience. More
location near where I live, recomended by Navy Federal Credit Union in San Digeo. No other reason. They sat down and talked to me about the car. Credit Union in San Digeo. No other reason. They sat down and talked to me about the car. More
Everyone was very cooperative and helpful. I am glad that the process went very well, although I found that the form for Costco Car Program was not signed and the copy was faint. I may have to go back that the process went very well, although I found that the form for Costco Car Program was not signed and the copy was faint. I may have to go back to get a better copy and have it signed. More
Everyone I worked with at Ball Honda was very polite, helpful and courteous. I used the Costco buying program, which made the process even more efficient. I test drove the CRV in November, then had to helpful and courteous. I used the Costco buying program, which made the process even more efficient. I test drove the CRV in November, then had to postpone my purchase until after the holidays. The staff at Ball Honda was very understanding when I explained my need to postpone the purchase and never pressured me. When I went into the dealership again last weekend, they helped me finish my search and I drove off the lot with my new CRV in approximtely two hours. Alfonoso even helped me out by driving my old car back to my house so that I wouldn't be inconvenienced. I appreciate the professional demeanor and great customer service from everyone at the dealership. More
My overall experience was great. Miguel, our customer service representative was great. He explained many things I needed to know about the car and after I found a small scratch on the one we test drove service representative was great. He explained many things I needed to know about the car and after I found a small scratch on the one we test drove, he went to find another for us to take home. The car looks excellent and drives very well. The features in the car are great including the controls on the steering wheel. We are happy with our purchase. Thank you. More
The Staff at Ball Kia was polite and offered the terms I was looking for in a new car purchase. From test drive to driving away, they were all courteous and professional while keeping a friendly tone. was looking for in a new car purchase. From test drive to driving away, they were all courteous and professional while keeping a friendly tone. More
This was a great experience from the service to sales. They were very professional and personable. Great job!! They found the exact car I wanted at a great price. Sold!! They were very professional and personable. Great job!! They found the exact car I wanted at a great price. Sold!! More
When we arrived they were very friendly and attentative for our needs. They were very cordial and inviting, we picked the car we liked and worked with payments. Everything was done in a timely manner. Grea for our needs. They were very cordial and inviting, we picked the car we liked and worked with payments. Everything was done in a timely manner. Great place to buy a car. Very appreciative. More
Julie was really good about following up with me after I contacted Costco. I had already visited Kearny Pearson and established a relationship with a salesperson there, so ended up buying a car from them. B contacted Costco. I had already visited Kearny Pearson and established a relationship with a salesperson there, so ended up buying a car from them. But I was certainly satisfied with the experience at Ball. More