Ball Honda
National City, CA
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Overall we had a great experience at Ball Acura, Richard was great to work with, he heard what we really wanted and they worked with us to get us the deal we needed. The only suggestion I would have for the was great to work with, he heard what we really wanted and they worked with us to get us the deal we needed. The only suggestion I would have for them, we walked onto the lot and for a few minutes looked around and no one came out to assist us until a service member saw us and went inside to ask a sales rep to come out. We knew what car we wanted, but if we were just a potential customer, we could have easily walked to another dealer. Also the car we got is very high tech and none of the features were explained to us, which we do appreciate the follow up text offering to explain them but I think that could have been done during the sales process. Other than that everyone was great and most importantly got us the deal we wanted. I would give them 4.5 stars More
Great dealership really helped me find the right car. Very detailed showed me all a needed to know about the models. Miguel Vargas helped tremendously! Very detailed showed me all a needed to know about the models. Miguel Vargas helped tremendously! More
Miguel was the best ! Helped me and my dad very well. So nice and understanding! Thanks to him I was able to drive away with me 2021 accord ! nice and understanding! Thanks to him I was able to drive away with me 2021 accord ! More
Miguel made the experience of buying a car very easy. He was extremely helpful and attentive. He understood our needs and what we wanted. He was also patient and friendly. was extremely helpful and attentive. He understood our needs and what we wanted. He was also patient and friendly. More
We bought a Honda Civic from Ball Honda with 100% satisfaction! First Mr Gabe setup our appointment via the email to see Mr. Bernard Brown. Mr. Bernard got for us the deal as good as it could be, tha satisfaction! First Mr Gabe setup our appointment via the email to see Mr. Bernard Brown. Mr. Bernard got for us the deal as good as it could be, that included as many discounts in addition to military discount of $500, and a good financing interest rate 1.9% for 60 months. I'd like to specially personally thank Mr. Roberto Saive (or Saivz? please correct me if I made wrong spell). Mr. Roberto helped introduce us a dozen of cars for us to choose the one we liked (my wife liked the red one most). After the deal was made, he helped clean it up, showed us how to use, and finally drove the car to our home. I'd like to thank you again, and highly recommended anyone who is considering buying a Honda at least give them a chance to visit/email/phone. Sincerely, Loc Nguyen & Vy Tran More
Primera Vez comprando un Honda... el servicio y el trato fue excelente y se acomodaron a nuestro presupuesto y ahora a disfrutar de nuestra nueva Pilot. fue excelente y se acomodaron a nuestro presupuesto y ahora a disfrutar de nuestra nueva Pilot. More
They are very professional, helpful, and provided excellent service in dealing with the purchase of HRV. They are an asset to the company. Great work! excellent service in dealing with the purchase of HRV. They are an asset to the company. Great work! More
Everyone gave exceptional customer service & helped make my end-of-lease trade-in run smoothly and quicker than my last trade-ins! Thank you to all! my end-of-lease trade-in run smoothly and quicker than my last trade-ins! Thank you to all! More
I would like to thank Juan Cabada in finance in finance. He was wonderful and went out of his way to explain to me everything I needed to know. I was not satisfied with Edgar running a hard inquiry credit r He was wonderful and went out of his way to explain to me everything I needed to know. I was not satisfied with Edgar running a hard inquiry credit report when I was preapproved from my bank and had check in my hand. He did not tell nor ask me if that was ok. The service was very slow. I was there over 4hours after the price was agreed to over the phone with Edgar. Never the less I got a great deal and I love my new car More