Ball Honda
National City, CA
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Couldn't be happier! Came in looking to purchase a vehicle here & was fully satisfied by every employee! The staff was so friendly and willing to help me without making me Came in looking to purchase a vehicle here & was fully satisfied by every employee! The staff was so friendly and willing to help me without making me feeling pressured! They took their time & really made me feel comfortable with my purchase! I will definitely come back here to purchase my next car! More
Honda accord 2017 hybrid purchased Excellent sales service from Louisiana, Bernard and Jeff. Satisfaction 100% treat you with respect and quality service . I recommend to all new buyers Excellent sales service from Louisiana, Bernard and Jeff. Satisfaction 100% treat you with respect and quality service . I recommend to all new buyers and existence customers More
Judging/Discrimination blinds there ability Terrible service, and because I'm being judged on the condition of my car (because it has cosmetic damage from an accident) and myself, they act like Terrible service, and because I'm being judged on the condition of my car (because it has cosmetic damage from an accident) and myself, they act like they don't want to help me. And I feel they are assuming that I don't want to pay, which is strange when I already dropped about $200 a week ago, and they barely touched what was needed. I understand its a Honda dealer and the prices are not going to be cheap, but the prices should be fair and reflect the year/model of the car...its a civic for goodness sake. I was hoping to get quality service since it is a dealership, and instead I've gotten crappy customer service, no follow up, inconsistency with paperwork, misleading information. And still my car isn't fixed!! This was a no brainer- I show up with my car in the condition it is in, usually I get a laundry list of things to do and quotes so that I can have it fixed. Since Ball Honda is closer to me, I figured it will be easier for me to have my car repairs done there, and I wont have to stall any longer on getting my car fixed. I chose to go to this place over Pacific Honda, because it was closer and more convenient for me to get to. I was hoping to get some parts covered on my existing warranty and then pay for the rest of the damages that my car has. They haven't bothered to go over any of the additional items that need fixing and replaced, which for a supposedly reputable car dealership is pretty strange. They dont want my business, which is unfortunate and looks bad on them. Thanks for judging and discriminating towards me, I really appreciate it. More
Great Vehicle! Great Dealership! Honda's for Life! Tony's the man! He helped us out and was a great salesman! Great with kids too...Helped me carry out car seat to our brand new HR-V! Recommend Ball Tony's the man! He helped us out and was a great salesman! Great with kids too...Helped me carry out car seat to our brand new HR-V! Recommend Ball Honda Dealership, thanks again! More
Horrible start ended awesome! I was ready to buy a car when I arrived to the dealership (did not know which car yet but I was ready to get my first new car). The first sales associ I was ready to buy a car when I arrived to the dealership (did not know which car yet but I was ready to get my first new car). The first sales associate that approached me was Javier, He was at first somewhat attentive, he told me some features on some models not really listening to what I was looking for. Then a "customer" of his comes in and as soon as he sees her he said "hey, I have to help this one customer that has few questions" I am pretty sure if I would have told him I was ready to buy that same day he would not have done that.. Very unprofessional. Before he left he did get Alex Reyes to assist us with our questions and that is when my perception changed 100%.. Alex was very nice and very attentive to what I was looking for.. He stayed within my price range and features that I was looking in a car. He took the time to really show me how to program everything on my new car. I will recommend Alex to anybody that reads this or any family members and friends as well. I am giving this a 5 star customer service only because of Alex.. More
Amazing experience Thanks for all the guidance during our purchase, all the staff was really kind with us. Frank was our dealer and we had a great deal, now we are enjoy Thanks for all the guidance during our purchase, all the staff was really kind with us. Frank was our dealer and we had a great deal, now we are enjoying our car! More
First time buyer I had an appointment with another person but as he was not there Alex took care of me that day. At first I thought no one would take me seriously for I had an appointment with another person but as he was not there Alex took care of me that day. At first I thought no one would take me seriously for I am young and I definitely wasn't expecting to walk out with a brand new car but they really helped me get through the financing and stuff. They really pushed through with it and helped me get the car with what I could afford to pay for monthly. Such a great experience. Big thanks to the team that helped me that day! :-) More
Great people, great expierience Expierienced and helful people. Kevin was great at exploring my needs, will recommend this place to anyone . Got in and out quickly, got to test driv Expierienced and helful people. Kevin was great at exploring my needs, will recommend this place to anyone . Got in and out quickly, got to test drive all the cars i was interested in. Thank you. More
Best dealership! One of the best experience I've had with a dealership. I would definitely recommend them for any car needs. Thank you gus for all the help! One of the best experience I've had with a dealership. I would definitely recommend them for any car needs. Thank you gus for all the help! More
very accomodating and helpful to the customer honda sales people are very friendly and accomodating to their customers. you will feel the eagerness to give the customer full satisfaction of their honda sales people are very friendly and accomodating to their customers. you will feel the eagerness to give the customer full satisfaction of their service. Without a doubt, Honda is one of the best car dealership out there in the market. Thank you HONDA! More