Ball Honda

Great customer service, I love my new car! Excellent customer service by my sales rep Josh Thomas, he made sure I left out of there 100% satisfied. I had already dealt with rude sales reps/mana Excellent customer service by my sales rep Josh Thomas, he made sure I left out of there 100% satisfied. I had already dealt with rude sales reps/managers at another dealership that same day, so I was happy to come to Ball Honda after because everyone was so nice, helpful and caring. I’m definitely recommending this dealership to my family and friends. More

Josh, Bernard, & Jeff helped a lot to get my Honda Civic with reasonable price. They're attentive and funny. Glad I got to work with them and happy about my purchase. helped a lot to get my Honda Civic with reasonable price. They're attentive and funny. Glad I got to work with them and happy about my purchase. More

Louie! I walked in for an Oil change not knowing I would come home with the new 2018 Accord. It wouldn't have been possible without the help of Louie! From t I walked in for an Oil change not knowing I would come home with the new 2018 Accord. It wouldn't have been possible without the help of Louie! From the start of the test drive to the end of my visit it was worthwhile. Louie took the time to really work with me. Not just for the sale of the car but how my Christmas went , did I visit family etc. Louie is a great salesman I would refer him to anyone, even my friends, because of Louie's expert and professional advice I think I'll be a forever Honda Owner. More

Need a car? Ask Louie! He knows his stuff and is ready to sell you the car that best suits your needs! He will take his time to show you around the lot to help you find the He knows his stuff and is ready to sell you the car that best suits your needs! He will take his time to show you around the lot to help you find the right car! He has a great attitude and has a lot of character. I would recommend him to all my friends and family! More

Awesome Salesman--Louie! I knew I wanted a brand new SUV...Louie went above and beyond in helping me find the car that best suits my needs! He told me about the December speci I knew I wanted a brand new SUV...Louie went above and beyond in helping me find the car that best suits my needs! He told me about the December specials they had going on for different types of cars and let me test drive them, too! I also appreciated the amount of time he spent on teaching me how to use the technology in the 2017 Pilot. He is a great salesman and I am pleased with my purchase. I will recommend! More

Ball Honda Best experience, Sam always makes everything fast and easy. Thank you Sam. Whenever anyone goes to Ball Honda they should ask for him, he’s the best a Best experience, Sam always makes everything fast and easy. Thank you Sam. Whenever anyone goes to Ball Honda they should ask for him, he’s the best at what he does! More

Salesmen My in person experience was great, I was able to test drive the Honda and after working out the numbers, we all agreed that I would need to save a lit My in person experience was great, I was able to test drive the Honda and after working out the numbers, we all agreed that I would need to save a little more and increase my score a little more to get the payment that I wanted. I left in good spirits and was planning on reaching out to the salesman that assisted with me a couple months down the road. Today, 12/8 I receive THREE calls back to back from 619-474-6431, I was at work so I did not answer but after the third call, I answered just in case it was a family member. I disconnected the call because I cannot talk while at work and then received an email from a salesman at 619-647-4217 that states "Nicole, if you're no longer in the market for a car let me know. We can remove you from the follow up list. You inquired and came to see some civics. You were interested in a car so we follow up to see if you're ready to make a purchase. You can reply here and I can remove you from the follow up list. Works better than hanging up the phone. Let me know, thanks!" I was fine with his initial text but he stated "works better than hanging up the phone" and then made me angry as I was at work and in sales and typically, it is respectful to call once and leave a voicemail. I told him I'd never want to work with a pushy salesman and I didn't answer cause I was at work, (I didn't even have to tell him that, it's none of his business but I'm respectful.) He then responds to me completely out of line, "Between me and you if you hvnt bought by now... is for a reason. Just wanted to close out your info to make sure to not call anymore. If u don't answer I obviously dont know why that's why I leave a message for all I know you may HAVE HAD RECEPTION BECAUSE OF CRICKET SERVICE (what???). I don't know thats why I confirm. As I confirm that you hvnt bought a car and are not in the market anymore so will close out your info. Now no one will call you for that same inquire. I wouldn't want to work with a pushy sales people either or customer who can't really buy. Have a great day :)" I'm in sales and customer service myself and this is extremely unacceptable. I am disappointed and now will never go back to this dealership due to the lack of unprofessionalism that I experienced. He is clearly upset because I would not give him the time of day and he went from being ethical and talking to me appropriately to talking to me like I'm some kind of friend of his. I will be reaching out to the general manager and am planning on writing reviews on every social media platform that I can get my hands on. More

Great buying experience. The saleman Rafael was great in helping me find the right car with price point I was looking for and comfortable with. Great and friendly staff. The saleman Rafael was great in helping me find the right car with price point I was looking for and comfortable with. Great and friendly staff. More

Fantastic buying experience! Went in and was immediately directed to Bernard. I knew exactly what I wanted and he was able to work with me and make it happen. Josh, helped too! Gr Went in and was immediately directed to Bernard. I knew exactly what I wanted and he was able to work with me and make it happen. Josh, helped too! Great team together. Any questions I've had they've both been very nice and helpful. If you are looking for a new car and great deal, definitely meet with them! More

Louie, Louie Louie is the best! He was so kind and willing to work with us while we negotiated the best deal. I can't say enough good things about him and the deal Louie is the best! He was so kind and willing to work with us while we negotiated the best deal. I can't say enough good things about him and the dealership in general. His, "you always have a friend at Ball Honda" attitude is leagues above the rest. If you're in the market for a new Honda, ask for Louie. More