Ball Honda | Page 13

Excellent Customer Satisfaction and Service! Michael Fitch earned my loyalty to Ball Honda with the purchase of my 2018 Honda Civic LX in March 2018. Then, with my recommendation to Family to re Michael Fitch earned my loyalty to Ball Honda with the purchase of my 2018 Honda Civic LX in March 2018. Then, with my recommendation to Family to return to Ball Honda when my Mother needed a new SUV, with Michael's expertise, lead to the purchase of a 2019 CR-V EX-L. A month later, I returned to Ball Honda with a purchase of a 2016 Honda-Certified Used Pilot EX. My initial experience with Ball Honda was through the Costco Auto Purchase Program. I met with Michael and test drove a couple of Civics. Michael was not pushy with prices, only presenting the best professionalism and recommendations based on my driving and purchasing needs. 16 Months after purchasing my 2018 Civic LX Sedan:I am still extremely satisfied, which is why I was quick to recommend to my Mother who needed a new SUV. Michael provided sales options based on my Mom's needs. My mother is extremely satisfied with Ball Honda's commitment to customer satisfaction. This continued commitment to customer excellence brought me back a month later to purchase a 2016 Honda-Certified Used Pilot from Ball Honda. Michael was able to work within my budget and is quick to help resolve any problems as they arise. I have no doubt that I will seek out Ball Honda for Automotive service and advice. Michael gives personal care to his buyers. He responds timely to calls and texts throughout day with encouragement when problems arise. He is quick to listen and if he does not know how to answer a question, he knows people who can. I am pleased to recommend my positive experience that I received when visiting Ball Honda, and look forward to opportunities to praise Michael Fitch when buying Honda. More

Very good service and experience, Miguel was very helpful and nice. Love my new car and the deal was good, very recommend to everyone, thank you 😊 and experience, Miguel was very helpful and nice. Love my new car and the deal was good, very recommend to everyone, thank you 😊 More

Easy to Deal With Such a great deal I came from Colorado to pick up my car. Dealing with Edgar, Juan and Jose was amazing, thank you for making it easy. Their detailing Such a great deal I came from Colorado to pick up my car. Dealing with Edgar, Juan and Jose was amazing, thank you for making it easy. Their detailing department truly did an amazing job on my car as well. Would always recommend Ball Honda. More

A happy ending to a long day After a long and frustrating day car shopping, I had the pleasure of working with Miguel Vargas, Juan & Edgar. Very personable and friendly. They wer After a long and frustrating day car shopping, I had the pleasure of working with Miguel Vargas, Juan & Edgar. Very personable and friendly. They were able to pick up and finalize the deal to my satisfaction where others failed to put the effort in. I will easily recommend the USED Ball Honda location but steer others from the NEW car lot. Thank you again guys! You really were able to turn my experience around. This review would really be a different story had you not stepped in and provided excellent customer service. More

Amazinggggg! Great customer service!! We’re super helpful in finding us a new car. Highly recommend other people to come shop from Ball Honda Used Cars Great customer service!! We’re super helpful in finding us a new car. Highly recommend other people to come shop from Ball Honda Used Cars More

Great deals Customer service was excellent, Roberto Sainz was very helpful and fast! He was very informative & answered all the questions I had very professional! Customer service was excellent, Roberto Sainz was very helpful and fast! He was very informative & answered all the questions I had very professional! Gabriel finished off the purchase and was great! More

Excellent work Very informational and helped with all the questions. Helped get us the best deal with out the troubles. Approvals rate are quick and get the best car Very informational and helped with all the questions. Helped get us the best deal with out the troubles. Approvals rate are quick and get the best car for the fit More

Great service! Stopping at this dealership was the best thing today, as soon as I walked towards the cars I got greeted and they were very fast and helpful with the Stopping at this dealership was the best thing today, as soon as I walked towards the cars I got greeted and they were very fast and helpful with the whole process! More

Happy customer Oscar was a great salesman he did not come off as pushy or aggressive he listen to everything that I wanted and he was able to get it for me I was ver Oscar was a great salesman he did not come off as pushy or aggressive he listen to everything that I wanted and he was able to get it for me I was very impressed with the teamwork that ball Honda has and especially with Oscar I would definitely recommend ball Honda and ask her to help you with all your needs More

Very helpful and fast! Went in, not expecting to go home with a brand new car. Our dealer, Tony was very very helpful and accommodating. Very satisfied with his service. Went in, not expecting to go home with a brand new car. Our dealer, Tony was very very helpful and accommodating. Very satisfied with his service. More