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Ball Acura

National City, CA

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45 Reviews

2001 National City Blvd

National City, CA

91950

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45 Reviews of Ball Acura

March 31, 2024

NEVER RETURNED MY CALLES. LEFT SEVERAL MESSAGES REGARDING NEEDED FOR CHECK AIR BAGS NOTICE ON CAR. CALLED TODAY AND THE LADY ANSWERED PHONE WAS SNOTTY ATTITUDE. WILL TRY AN More

by Smileyinib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one never returned my call!
November 13, 2023

the service department David penna very kind and respectful, always make you feel welcome goes above and beyond listen attentively give excellent customers service very understanding and knowledge More

by marcia.edmondson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David pena
August 21, 2021

Ruben at Ball Acura National City was amazing. I had a great experience buying my car. It seemed like I would not be able to get the car of my dreams, but Ruben somehow made it happen. He not only seemed More

by Ricardo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben and Mark.
August 12, 2021

We had a great experience at this dealership. Sales consultant Richard Pena was very knowledgeable and helpful. Also, Juan in finance and Ruben in sales made our experience very pleasant and quick. Tha More

by cespin7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Pena
August 10, 2021

This is hands down one of the best car buying experiences I’ve ever had. I’m so grateful to have had the BEST team to help me get my dream car (Acura ILX A-Spec). Shout out to Richard, Ruben, Sid and Ernie f More

by Jennifer Gonzalez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard, Ruben, Sid, Ernie
August 09, 2021

I just recently purchased a new RDX at the Ball Acura dealership. Richard, Sid, and Ruben were very friendly and helpful. Shoutout to Richard Pena for helping me out and answering all my questions. He wa More

by mai.tmtran.tran
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard, Ruben, and Sid
June 15, 2021

I had a great experience with this Acura Dealer in San Diego this is my second MDX and i really loved the 2022. Thank you Mark Bocinski for helping finalize the sale and Jaun for completing the paper More

by Rita
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bocinski and Jaun
May 31, 2021

Mark B worked with us to purchase our RDX. He helped us review our options, then worked out the best deal possible for the purchase of our new SUV. Thanks for a great experience ! More

by Mikegear
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bocinski, Cristy Mendoza
May 26, 2021

I had great experience! Richard was so helpful and very informative and did everything to find the perfect vehicle to my needs. Definitely would recommend anyone to visit! I LOVE MY 2021 TLX!!! More

by yoelinaa21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard
March 19, 2021

Awesome experience! I love my MDX!!! I highly recommend to new car buyers. The sales people were patient and energetic. I’ll definitely be a long time customer!! More

by HappyDoc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Many!
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