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Balise Toyota of Warwick
Warwick, RI
1,188 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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April 11, 2019
BEWARE!!! Please beware going to this dealership! I went to Balise after a woman named Taylor reached out to me via email quoting me a price on leasing a new To Please beware going to this dealership! I went to Balise after a woman named Taylor reached out to me via email quoting me a price on leasing a new Toyota Highlander. My current lease was coming due and I was over on my mileage. After spending hours at the dealer with salesman Tony C., with him taking my keys and not returning them after asking several time, I left very annoyed and appalled at the price they had given me. Unfortunately, I returned the next weekend after the sales manager Vongsavanh called me multiple times promising me he could get me the car at the price I needed due to some coupons they had just received. After spending 5+ hours at the dealer, going back and forth about my mileage overage and where I needed to be to make the deal work, the sales manager came over and said he did it. I was very happy and impressed with the sales team. Next they quickly slipped multiple papers under me stating they were paying my last 2 lease payments and here's your new monthly payment form, sign and drive away, everything's great right? Until now, 2 months after I got my new car from Balise I get a letter in the mail from Toyota stating I owe $1,927 for mileage overage on my prior leased car. I was in shock! The whole point of the deal was for me to not have to pay the mileage. I quickly called the dealer as I assumed this must be a mistake, my mileage was all we talked about when I was there and they spent so much time trying to figure out what to do. Well guess what they did to make it work, they changed the deal that I thought I was getting, they grounded my car and sent it back to Toyota, leaving me to pay the mileage. I have called multiple people at the dealership and all they say is sorry you signed the paper, which at the time I thought I was signing a paper stating the payoff on my lease, not me paying the mileage. NEVER ONCE WAS THAT DISCLOSED TO ME!!!! I would have left and never gotten the car. So beware this dealership is as shady as they come! Do not believe anything they say and PLEASE read all the fine print, even if you have been there 5 hours and you are hangry and your kids are crying to leave More
by AmberJ
Employees Worked With
Tony Correia
April 08, 2019
Buena esperiencia Gracias Senor Alberto Jiménez por la excelente experiencia de compra en nuestro vehículo la Acura del 2014 estamos contento y muy agradecido con el se Gracias Senor Alberto Jiménez por la excelente experiencia de compra en nuestro vehículo la Acura del 2014 estamos contento y muy agradecido con el servicio. More
by Leuris123
Employees Worked With
ALBERTO JIMENEZ
April 06, 2019
Good experience Thank you Alberto Jimenez for your help on my first purchase of the new 2019 Toyota camry se. I will recommend as many people as I can to you, in hope Thank you Alberto Jimenez for your help on my first purchase of the new 2019 Toyota camry se. I will recommend as many people as I can to you, in hopes of them getting the service I did. More
by Cjiscash
Employees Worked With
ALBERTO JIMENEZ
April 05, 2019
Buen servicio al cliente de parte de Alberto Jiménez, gracias Alberto Jimenez por la venta de mi nueva Toyota estoy feliz con mi vehículo mi Nuevo Toyota muchas gracias. de parte de Alberto Jiménez, gracias Alberto Jimenez por la venta de mi nueva Toyota estoy feliz con mi vehículo mi Nuevo Toyota muchas gracias. More
by Luciano
Employees Worked With
Fred Peniche, ALBERTO JIMENEZ
April 05, 2019
Buying car I had a great experience at this dealership. Mo our sale rep. was great, he didn’t pressure us into buying anything. I left there feeling good about m I had a great experience at this dealership. Mo our sale rep. was great, he didn’t pressure us into buying anything. I left there feeling good about my purchased. More
by Ney
Employees Worked With
Jide Alarapon, Mohammed Alkabouni
April 04, 2019
Great Alberto Jimenez thank you for your time and great service/support on our purchase of the new 2019 Toyota camry se, I will recommend balise toyota to m Alberto Jimenez thank you for your time and great service/support on our purchase of the new 2019 Toyota camry se, I will recommend balise toyota to my friends. More
by Jordan123
Employees Worked With
Fred Peniche, ALBERTO JIMENEZ
April 04, 2019
A Toyota Family since 1987. Great product and staff Chandler was great to work with - we had the honor of being his first customer sale. We were happy to see how supported he was by his peers on his fi Chandler was great to work with - we had the honor of being his first customer sale. We were happy to see how supported he was by his peers on his first day and are convinced he will succeed and we look forward to seeing him again in the future. Julio and Jim were so knowledgeable and made us feel comfortable with our purchase. Thank you again for a great experience. More
by R + R Pereira
Employees Worked With
Julio Ribon, Jim Noerlev, Chandler Alberigo
March 30, 2019
Wonderful service Mohammed alkabouni i Mohammed was great he helped me out with everything. I am very happy with him and the excellant service. This was my third vehicle bought from balise Mohammed was great he helped me out with everything. I am very happy with him and the excellant service. This was my third vehicle bought from balise More
by Dennsul
Employees Worked With
Farouk Hassan, Mohammed Alkabouni
March 28, 2019
Great dealership The entire process was fast and easy. Diamantino Fernándes & Julio ribbon were very helpful and polite i rate them 11 out of 10 I highly recommend th The entire process was fast and easy. Diamantino Fernándes & Julio ribbon were very helpful and polite i rate them 11 out of 10 I highly recommend this location. More
by BrazyGang99.
Employees Worked With
Julio Ribon, Diamantino Fernandes
March 26, 2019
Truly amazing My experience was amazing Bryan was so patient no pressure just wanted me to be happy with my purchase took the time to test drive every vehicle with My experience was amazing Bryan was so patient no pressure just wanted me to be happy with my purchase took the time to test drive every vehicle with no pressure like other dealerships. He went above and beyond to make sure I was comfortable with my purchase and Syed was just as amazing he made sure I was able to purchase my vehicle at a price I could afford with no pressure just wanted me to be satisfied with my purchase I would highly recommend this dealership for anyone looking for a vehicle before choosing your purchase you need to see the difference in this dealership to the other high pressure and willingness to get you into a vehicle you can't truly afford with crazy hidden fees . More
by Sandy
Employees Worked With
Syed Shah, Bryan Jones
