Balise Toyota of Warwick
Warwick, RI
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This is my 3rd purcahse from Balise! Great dealership, very accomodating in the event of having service appointments and a friendly team! I did not give a "5" on overall experience ONLY because we were th very accomodating in the event of having service appointments and a friendly team! I did not give a "5" on overall experience ONLY because we were there for 6 hours. The managers per salesmen was low and it was a Saturday, so there were delays in processing my purchase. More
I went here with little hope of buying a car. I had been promised so many things by other dealers only to be let down in the end.I am a single mother and needed a reliable car for my family, but my credit i promised so many things by other dealers only to be let down in the end.I am a single mother and needed a reliable car for my family, but my credit is less than par. I was amazed by how helpful everyone was and the outstanding customer service I recieved from Elizebeth the first person I spoke with to Gordy my sales person that helped me through the whole process while keeping the faith and to Mark that was able to do what I feared would be impossible ....get me into a car! Thank you all for the most wonderful experience I have ever had. God Bless. More
I had leased a 2011 Toyota Camry at Balise from Alex Shtutin. I just wanted to take the opportunity to express my gratitude for the friendliest and most professional manner your dealership extended to m Shtutin. I just wanted to take the opportunity to express my gratitude for the friendliest and most professional manner your dealership extended to me. I have to admit that leasing a car at Balise Toyota with sales professionals such as yours was one of the most gratifying experiences I have had. My salesperson Alex took his time with me and was patient - to make sure I got the right car for my needs and my taste. The finance department was a pleasure to deal with as well. I never felt pressured. He took me through the financial contract with expert care and professionalism. I can honestly say that I would not hesitate to return to Balise Toyota to purchase or lease another vechile in the future. Thank you for a wonderful deal and experience. Natalya More
I am the kind of person that dreads the car-buying process so after A LOT of online research and a few family and co-worker referrals, I went to Balise. I had seen the Rav 4 and I was interested in it process so after A LOT of online research and a few family and co-worker referrals, I went to Balise. I had seen the Rav 4 and I was interested in it but had a lot of questions. I usually drive a coupe or small sedan and I was looking for more room but easy to drive. The salesman, Sam, was really knowledgable and was able to explain things to me in real life terms and not just car dealer-speak. Every silly question I had was answered right away and I ended up leasing the Rav. He never made me feel rushed or pressured which made it so much more stress-free than I expected. Even the finance guy, Marc (I think it was), was really helpful. I'm totally glad I went to Balise and I would recommend it to anyone. More
I have been there with my friend to check their Pre-owned car. Sales man was very nice. But the sales manager was very bad. He even didn't know how to talk with the customer. He was old but really don't know car. Sales man was very nice. But the sales manager was very bad. He even didn't know how to talk with the customer. He was old but really don't know anything about customer service. I m surprised how toyota made him sales manager because according to me he is uneducated, unethical and egoistic person who dont have manners. I will never go there again and never recommend to any of my University friend. More
I BOUGHT A CAR FROM THEM AND PUT A DOWN PAYMENT ON IT AND WAS SUPPOSED TO WIRE MONEY NEXT DAY. SO AFTER EVERYTHING WAS DONE RIGHT AND I RECEIVED ALL THE REQUIRED DOCUMENTS FROM THEM SHOWING AM PAYING $1000 D WAS SUPPOSED TO WIRE MONEY NEXT DAY. SO AFTER EVERYTHING WAS DONE RIGHT AND I RECEIVED ALL THE REQUIRED DOCUMENTS FROM THEM SHOWING AM PAYING $1000 DEPOSIT AND THE REST THE NEXT DAY. WHAT HAPPENED IS I CALLED WHILE I WAS AT BANK PRIOR TO SENDING MONEY AND THE SALES MAN TOLD ME THEY SOLD IT TO ANOTHER CUSTOMER. HOW THE xxxx CAN THEY DO THAT? I AM FILING WITH FEDERAL BUREAUS AND ALREADY MADE A BIG COMPLAINT WITH TOYOTA HEADQUARTER. I WILL NEVER DEAL WITH THEM AND WILL KEEP POSTING BAD REVIEWS ABOUT THEM. More
After much research on the Toyota Prius and a Suburu Legacy, I proceeded to contact Dealers online. I wanted to make sure I was being offered a fair price for both vehicles before choosing to visit a De Legacy, I proceeded to contact Dealers online. I wanted to make sure I was being offered a fair price for both vehicles before choosing to visit a Dealer. I won't go into detail but my past experience when buying a new car has been anything but pleasant. I'm very glad to say my experience with Balise Toyota has been very pleasant. First I received an email quote and follow up call from Shante Powell to schedule a test drive, no pressure. I should also mention the price quote was a very good one, confirmed on Consumer Reports and "Truecar.com". On visiting the Dealership, I met with Sales Consultant Sean Mahoney. Again no pressure, we took the Prius for a test drive as Shawn and I chatted about the vehicle. Sean was very knowledgeable and helpful, I would gladly do business with him and Balise again. Lastly while I heard the commercials many times, "You'll do better at Balise". I can honestly say, I believe I did! More
We knew exactly what we wanted and had visited several local Toyota dealerships. Lillian was honest and professional, not like the sales rep's at other dealerships. We were deceptively lured into 2 other local Toyota dealerships. Lillian was honest and professional, not like the sales rep's at other dealerships. We were deceptively lured into 2 other dealerships( Tarbox and Herb Chambers of Auburn, MA) by sales staff who quoted low prices that included incentives and rebates. No one ever mentioned what the incentives or rebates were for until we arrived to purchase the car. The sales staff even had the nerve to admit they were deceptive because,"all the other dealerships do it so we have to do it also to be competetive" (their exact words). Lillian was honest from the beginning, told us about the rebate scam and said, when you've had enough, come back and see me. We did, and we bought the car, a Prius 3 (at a price we were happy with) and we love the car. Debi & Vin More
I had an excellent time at this dealership. Sales rep. was not pushy and was very helpfull. If there was a question I had and he didnt have an answer he found out right away. He also was able to match a p was not pushy and was very helpfull. If there was a question I had and he didnt have an answer he found out right away. He also was able to match a price I found on the internet witch I thought was amazing. Financial dept. was excellent also. Anyway, great people and great dealership. More
A wonderful dealership that gives back to the community!!! In my experience, the Balise team has proven to be as commited to customer service as it is to helping the community. Balise goes the di community!!! In my experience, the Balise team has proven to be as commited to customer service as it is to helping the community. Balise goes the distance in its philanthropic efforts.The dealership has hosted several fundraisers for our non-profit organization which helps patients with a rare and life threatening blood disorder called thalassemia. Their gracious fundraising efforts raised thousands of dollars for patients. The eagerness to give back paired with the outstanding service they give their customers makes Balise the place to go. If you're looking for a socially responsible dealership that takes care of its customers, then Balise is the place for you. They give their customers the opportunity to give back all the while facilitating their car needs. More