
Balise Toyota of Warwick
Warwick, RI
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Recently, I had an annoying and worrying noise that could only be heard under certain driving conditions. The service department never doubted the noise and encouraged me to come back when I heard it. So I only be heard under certain driving conditions. The service department never doubted the noise and encouraged me to come back when I heard it. So I came back when the noise could be heard . They had the service fellow go out with me, he then had his manager go out with him. The problem was located, the parts ordered and a loaner car provided while the car was fixed. I am so happy . Thank you Balise Toyota More
Like others, I had a negative experience here. I did not feel like everything was on the up and up. I came in knowing the car I wanted and having gone over the lease numbers twice with someone on the phone feel like everything was on the up and up. I came in knowing the car I wanted and having gone over the lease numbers twice with someone on the phone. I was then told there was a mistake in the ad they had placed on the Internet and I would owe $500 more and the car I wanted had a higher monthly lease than I was lead to believe. It felt like a classic bait-and-switch and from what I can tell reading these reviews here, it seems a common practice there. The worst part was when they brought me to the office to sign the lease. The guy told me I could not read the lease contract until after I had signed it. He refused to print it out for me and made me read it on the screen while he sat there and growled at me. He also tried to sell me GAP insurance, which he insisted I had to have. It was an additional $130 month. I said I would like to think about it and this only infuriated him further. He said I had to give him an answer the next day by noon. It was like I had personally insulted him. I soon found out from my Allstate broker that the coverage he was talking about would cost me about $14 a year extra. Do not under any circumstances buy their GAP insurance. It's a hustle. I wound up paying more or less what I expected though I still have a lurking feeling there are hidden fees and charges I will discover. It took them five hours to complete the deal even though I came in with a price pre-negotiated and said I wanted the car. You can go here, but you'll have to fight long and hard to get them to honor their price. This dealership does Toyota no great service. More
Bob Cipriano is the best salesmans I ever had the pleasure of doing business with. Toyota is a great brand and Bob made it a great experience. Balise as a whole was excellent. pleasure of doing business with. Toyota is a great brand and Bob made it a great experience. Balise as a whole was excellent. More
The staff was friendly, but I was lied too and mislead. I filled out all the paperwork for a new vehicle, had the price agreed upon for a monthly payment, they stickered my trade, everything. They told me th filled out all the paperwork for a new vehicle, had the price agreed upon for a monthly payment, they stickered my trade, everything. They told me that they were just going to gas up the new car, and 30 minutes later, someone else came out and and told me that the payment was going to be $100 MORE than what they signed off on. They told me it was their mistake but did nothing to correct or rectify it. They just had a "Oh well" attitude about it. I went to another dealer and got a higher trim of the same vehicle for LESS money and a LOWER monthly payment. Do not recommend Balise. More
My experience was completely exceptional in every way. Mr. Cipriano was more than accommodating with my concerns and time. Mr. Costello, Mr. Peneche, and Mr. Nelson were also exceptional with their patien Mr. Cipriano was more than accommodating with my concerns and time. Mr. Costello, Mr. Peneche, and Mr. Nelson were also exceptional with their patience and professionalism. A great team, exceptional! More
Bob Cipriano is the consumate professional. He was great to work with, kept me informed and delivered everything that he said that he would, as promised. to work with, kept me informed and delivered everything that he said that he would, as promised. More
Toyota of Warwick is a state of the art facility , well run and organized business. This is the third purchase from Balise of Warwick, the first two being new vehicles. All three purchases were a pleasa run and organized business. This is the third purchase from Balise of Warwick, the first two being new vehicles. All three purchases were a pleasant experience with the help of sales consultant Bob Cipriano. From the first introduction , the test drive , negotiation process, finance and delivery, Bob was there for every step until I left the facility in my new purchase. Now thats service ! A shout out also to the finance, insurance and delivery consultants as they were very professional, friendly and courteous. You can't go wrong doing business with Balise Toyota of Warwick. More
I had a very relaxing experience with Christopher Monteiro. He was very accommodating and worked diligently to meet my needs and requirements. I would definitely recommend your dealership to any on Monteiro. He was very accommodating and worked diligently to meet my needs and requirements. I would definitely recommend your dealership to any one who may be seeking to purchase a new or used vehicle. Thanks again! More
I checked many dealerships while searching for a car. Bob Cipriano really knew the Toyota product inside and out. His pride in the product he was selling really convinced me to go with Toyota and Balise Bob Cipriano really knew the Toyota product inside and out. His pride in the product he was selling really convinced me to go with Toyota and Balise rather than the competition. Bob went out of his way to make sure I could get the car that fit me at a price that met my budget. He and the staff at Balise assured me that they were there for me with any questions at any time. I got a gorgeous car at a great price. They have done everything they said they would and made me a believer in Balise !!!!! You dont find that kind of service much these days!!! More
Bob Cipriano was fantastic! Clean dealership, friendly staff, amazing prices, and terrific customer service. I look forward to sending friends and family to see Bob! staff, amazing prices, and terrific customer service. I look forward to sending friends and family to see Bob! More