
Balise Toyota of Warwick
Warwick, RI
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Vincent Campanella was very attentive, informed and easy to talk to. He really listened to my concerns and was able to put me at ease. I dreaded buying a new car, but Vincent made it a pleasure. to talk to. He really listened to my concerns and was able to put me at ease. I dreaded buying a new car, but Vincent made it a pleasure. More
My father purchased a 2022 Toyota Tundra on April 6th for 39K. Our sales rep that day, J*, juggled us between multiple customers. Everything went well. The car wasn't ready for pickup when the told us. So it 39K. Our sales rep that day, J*, juggled us between multiple customers. Everything went well. The car wasn't ready for pickup when the told us. So it was delivered to the house and keys were put in the mailbox. During our interaction with J*, we were never told there was not a second key. Now we are being told that it happens. Second keys are expensive and I would think since this is a Toyota dealership vs. a used car dealership, two keys would be provided even if previous owner didn't give them. There was also a lockbox in the car that our sales rep didn't know about and does not have the key for that either. Up until this we were very happy with the experience, but J's* response now that we have completed the purchase is disappointing. Responses were slow and slightly dismissive. A vehicle that costs 39k and is only a few years old should come with two keys, especially when purchased at a dealership that sells that brand. More
My friend and I went to Balise Toyota last Saturday to test drive a new Rav 4, one of 3 cars I had selected as prospects for buying. My salesman, Vinny Campanella was thorough in determining what I wanted test drive a new Rav 4, one of 3 cars I had selected as prospects for buying. My salesman, Vinny Campanella was thorough in determining what I wanted and arranged to have me look at all 3 prospects before I selected the Rav 4 LXE which I bought that day! Vinny worked diligently to help work out the details regarding my trade in, adding the extras I wanted and settling on a price I could afford. It was an extremely busy day at the dealership yet Vinny made sure every aspect of buying my new car was seamless , including the new car orientation which he did after business hours on his own time. I am very pleased with my new and first Toyota and especially with my experience with Vinny Campanella. More
Mike was professional, courteous and on top of everything! Stalin and Fred got me a deal I could not refuse. 10/10 every-time here, fastest I have ever bought a car! everything! Stalin and Fred got me a deal I could not refuse. 10/10 every-time here, fastest I have ever bought a car! More
I had a very good experience purchasing my car. The salesmen were friendly and efficient. I will recommend this dealership to my friend. The salesmen were friendly and efficient. I will recommend this dealership to my friend. More
Worked out a deal with salesman and sales manager. They worked out a price with some errors in payoff and payment. Was disappointed they made these errors and deal fell through. They worked out a price with some errors in payoff and payment. Was disappointed they made these errors and deal fell through. More
The salesman I dealt with yesterday was so rude very pushy no customer service Downright insulting I will never ever go back to this dealership and I would not recommend anybody. What a waste of time. pushy no customer service Downright insulting I will never ever go back to this dealership and I would not recommend anybody. What a waste of time. More
Recently visited Balise Toyota of Warwick for the first time. I needed a repair on my undercarriage of my Rav4. I left my car with the service department and they ordered my part. There was a little break time. I needed a repair on my undercarriage of my Rav4. I left my car with the service department and they ordered my part. There was a little break down in communication when calling to check on the status of my repair. The gentleman who waited on me, Jeffrey Fagundes, waved the charge for my repairs and absolutely treated me with total respect. I was totally shocked at the generosity and the understanding of the situation. Thank you so much Jeff! I'll see you next month for my new tires More
The whole process has been smooth. The staff is great. They listen, and they’re transparent. The price was also fair. Those are the attributes that matter to me, and this review is for The staff is great. They listen, and they’re transparent. The price was also fair. Those are the attributes that matter to me, and this review is for the 2nd car that I’ve purchased there. More