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Balise Subaru of Hadley - Service Center

Hadley, MA

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572 Reviews

572 Reviews of Balise Subaru of Hadley - Service Center

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June 16, 2022

My 55,000 mile service was outstanding. Not only was Jesse and his team able to fit me in right away, but they provided a loaner as soon as it became clear my brakes needed servicing and th More

by BCODY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse , Benny Cruz, Terra Hondrogen
Jun 20, 2022 -

Balise Subaru of Hadley responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Clark General Manager

June 15, 2022

I am always delighted when I come into Steve Lewis for service on my Subaru Forester. Prompt service without an appt! Explanation of services to be provided for decision making prior to performing servi More

by MMEICHELBERGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not have other names in service that helped!, Benny Cruz
Jun 16, 2022 -

Balise Subaru of Hadley responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Steve Lewis Subaru! Joe Clark General Manager

June 13, 2022

Steve Lewis Subaru is great. There's nothing more to say. Their staff does everything right. More

by JNCPWS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Jun 14, 2022 -

Balise Subaru of Hadley responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Clark General Manager

June 10, 2022

My appointment was easy to schedule and service was provided courteously, efficiently, and in less than the estimated time, The customer waiting room is clean and comfortable. More

by mikekelso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Jun 10, 2022 -

Balise Subaru of Hadley responded

We appreciate your business, Mike, and our team looks forward to serving you again soon! Joe Clark General Manager

June 09, 2022

Over the past eight years, I've brought my 2013 Subaru Outback in for maintenance service in Hadley, MA. Although I live about 35 minutes from the dealer, their pleasant demeanor , prompt and efficient More

by dwillia1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Jun 10, 2022 -

Balise Subaru of Hadley responded

Thank you for choosing Steve Lewis Subaru, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Clark General Manager

June 06, 2022

Great service department! Very easy to schedule and work with. Nice waiting room to hang out in with great wifi. More

by colleendelv
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Jun 06, 2022 -

Balise Subaru of Hadley responded

Colleen, thank you for sharing your thoughts about your experience with Steve Lewis Subaru. We appreciate your business and hope to see you again soon! Joe Clark General Manager

June 03, 2022

My family’s 3rd Subaru! Steve Lewis Subaru service is always willing to help, and is run very well. More

by MTARAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Jun 03, 2022 -

Balise Subaru of Hadley responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Steve Lewis Subaru. Joe Clark General Manager

May 30, 2022

After many years and four New Subaru purchases I continue to be reminded of why I keep returning to Subaru and Steve Lewis in particular. More

by KYANITE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie (service manager)
May 31, 2022 -

Balise Subaru of Hadley responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Steve Lewis Subaru. Please don't hesitate to reach out if you need anything else. Joe Clark General Manager

May 30, 2022

Excellent service - would have given five stars if the part shipped to the dealership wasn't broken, thereby extending the time the car was in the shop. That is not a reflection on the service center, whi More

by BILLCORWIN99
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jesse Szewczyk - Excellent
May 31, 2022 -

Balise Subaru of Hadley responded

Thanks, Bill, for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Joe Clark General Manager

May 30, 2022

Very pleased with the service and the knowledgeable people. Every visit has been a good experience. Will never own any other type of vehicle. More

by christinepascale1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie
May 31, 2022 -

Balise Subaru of Hadley responded

Thank you, Christine, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Clark General Manager

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