Balise Subaru of Hadley - Service Center

Professional, friendly, and competent staff in the service area. Dealership is clean and inviting. Appreciate the quiet waiting room and little snacks. service area. Dealership is clean and inviting. Appreciate the quiet waiting room and little snacks. More

Very courteous service staff. Stopped by with tire trouble, as we were in the area. Fit us in and we were all set and, on our way, within an hour. Stopped by with tire trouble, as we were in the area. Fit us in and we were all set and, on our way, within an hour. More

Always friendly staff and willing to assist. They keep you updated on your service repair. My only request is to pls have some chairs with attached tables. They keep you updated on your service repair. My only request is to pls have some chairs with attached tables. More

The staff is always professional and helpful clarifying problems and options as well as recommendations for car maintenance. I never feel pressured of taken advantage of at this office. problems and options as well as recommendations for car maintenance. I never feel pressured of taken advantage of at this office. More

As always, excellent service! Have been a customer since 2013. Bought our second vehicle from Steve Lewis last year. Have been a customer since 2013. Bought our second vehicle from Steve Lewis last year. More

brought car for check up and alerted staff that I needed Mass inspection. at the conclusion of service, the staff assured me that car was ready for inspection! Car failed inspection! Car now needs to be ser Mass inspection. at the conclusion of service, the staff assured me that car was ready for inspection! Car failed inspection! Car now needs to be serviced again and inspected again. Subaru needs to provide reliable service and truthful information. More

Great service but very high prices very good work took care of all problems just a little pricey care of all problems just a little pricey More

Brandon and Jesse (? ) conscientiously diagnosed and took care of at first a front rattle and loose cover, to replacing the struts because there was still a bit of a rattl ) conscientiously diagnosed and took care of at first a front rattle and loose cover, to replacing the struts because there was still a bit of a rattle. More

The problem with my A/C was easily fixed for free by changing the clutch and replacing a loose screw. Steve Lewis recommended replacing my entire A/C system, which would have cost me over $3,000. changing the clutch and replacing a loose screw. Steve Lewis recommended replacing my entire A/C system, which would have cost me over $3,000. More

The price gouging for a cabin filter is insane. One time the guy asked me condescendingly if I wanted to change my cabin filter (I live on a dirt road in the country), and knowing how much of a mar One time the guy asked me condescendingly if I wanted to change my cabin filter (I live on a dirt road in the country), and knowing how much of a mark-up they charge, I said I would do it myself. The guy took that to mean they would do it and changed it. I NEVER let the team touch my tires because they always blow out valves. This time the team didn't clear my maintenance screen from blasting that I need a tire rotation each time I start the car. I change my tires every six months, so this is super irritating. For real, this is the last straw. Also, the price of a SYNTHETIC oil change increased by 25%. Nope. More