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Balise Subaru of Hadley - Service Center

Hadley, MA

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572 Reviews

572 Reviews of Balise Subaru of Hadley - Service Center

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September 21, 2022

The best place ever! !My car had issues with the ac/heating was going to cost me over 1500. Got the cost done to hundreds.They can be trusted highly to tell the truth can’ More

by SKIRLEY0269
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse
Sep 22, 2022 -

Balise Subaru of Hadley responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Steve met your expectations. Thank you again for choosing Steve Lewis Subaru; we look forward to having you as a valued customer for many years to come. Joe Clark General Manager

September 14, 2022

Jesse at the service desk was amazing! !! He made it so easy to get our vehicle in and out!! More

by CGOUIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse
Sep 15, 2022 -

Balise Subaru of Hadley responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Clark General Manager

September 14, 2022

Jesse is a professional, he made spending money seem easy. Offering suggestions and options. He listens! More

by NEWELLSTOKES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse
Sep 15, 2022 -

Balise Subaru of Hadley responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Clark General Manager

September 13, 2022

The car was taken within a reasonable time. The room we waited in was clean and seats were spaced out given people room. It did not take too long for service. More

by Davidk77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jevon Ramsay
Sep 13, 2022 -

Balise Subaru of Hadley responded

Thank you for choosing Steve Lewis Subaru, David, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Clark General Manager

September 06, 2022

Everyone in the service dept. is fantastic. The reason I bought my second Subaru was because of the service dept. Always pleasant and extremely helpful. More

by Cynher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon and Jesse
Sep 07, 2022 -

Balise Subaru of Hadley responded

Thank you for your business and this review. We're happy to hear Brandon, Jesse, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Clark General Manager

September 06, 2022

Quick and professional. Ride service is a definite plus. Makes the experience easier. Friendly staff. More

by CREEDY007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terra Hondrogen
Sep 07, 2022 -

Balise Subaru of Hadley responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Joe Clark General Manager

September 02, 2022

got my appointment, they alerted me immediately that they'd keep the car overnight due to a staff shortage, but also had the car fixed by 9a. Service people are kind and efficient. More

by NOBLEWOLF3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terra Hondrogen
Sep 05, 2022 -

Balise Subaru of Hadley responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Steve Lewis Subaru. Please don't hesitate to reach out if you need anything else. Joe Clark General Manager

August 30, 2022

Good secvice and were very helpful. No problems, no complaintsWe will be back for that back wiper. More

by SJKARCH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Terra Hondrogen
Aug 30, 2022 -

Balise Subaru of Hadley responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Steve Lewis Subaru. Joe Clark General Manager

August 29, 2022

Jesse and his team handled my big 65k-mile service with the utmost professionalism and personal care. They communicated with me clearly before, during and after the work and even let me keep the (beautiful More

by BCODY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Szewczyk
Aug 30, 2022 -

Balise Subaru of Hadley responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Steve Lewis Subaru, we look forward to having you as one of our valued customers for many more years to come! Joe Clark General Manager

August 11, 2022

It’s the first time I’ve ever paid $138. 00 for an oil change. I asked for an oil change and the man at the counter told me I needed to come every six months or 6000 miles to take advantage o More

by SQUIRRELCHASER15
Recommend Dealer
No
Employees Worked With
Rich Grono
Aug 15, 2022 -

Balise Subaru of Hadley responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Joe Clark General Manager

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