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Balise Subaru of Hadley - Service Center

Hadley, MA

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572 Reviews

572 Reviews of Balise Subaru of Hadley - Service Center

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March 24, 2021

Not only did I have the best and fastest required service for my beloved 2011 Legacy, (purchased when the 2011 tornado took my previous car) but I also got a pretty impressive loaner. (Not that I need a 202 More

by BSWURTZEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Mar 25, 2021 -

Balise Subaru of Hadley responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Clark General Manager

March 24, 2021

Quick and great service, always come here for oil changes! I recommend Steve Lewis to anyone I know for any type of work or sales! More

by ACARON135
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Mar 24, 2021 -

Balise Subaru of Hadley responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Steve Lewis Subaru. Joe Clark General Manager

March 24, 2021

Thanks for the great service. Very quick for a walk-in appointment. Not sure why there is a twenty five word minimum for this section. More

by JEFBAK
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Mar 24, 2021 -

Balise Subaru of Hadley responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Clark General Manager

March 24, 2021

Took longer than anticipated but your team made up for it with great customer service! Terra was amazing and helped me out of the rain. More

by GREGGPDESMARAIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse and Brandon were awesome!, Benny Cruz, Terra Hondrogen
Mar 25, 2021 -

Balise Subaru of Hadley responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations despite the wait. Thank you again for choosing Steve Lewis Subaru. We look forward to having you as one of our valued customers for many more years to come! Joe Clark General Manager

March 24, 2021

A grand “crew”, considerate, thoughtful, positive, clean well kept reception & waiting room, showroom always shows off the cream of the crop 2021, bravo Suba Rue! Ha ha ha! Cheers! Dr. Bill More

by DR.BSTRADER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Todd Gerry, Benny Cruz, Terra Hondrogen
Mar 25, 2021 -

Balise Subaru of Hadley responded

Thank you, Dr. Bill, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Clark General Manager

March 24, 2021

Have always gotten excellent service at Steve Lewis Subaru. Easy to get an appointment. My only complaint would be that I now have to go to Hadley instead of Northampton. More

by janetbissell
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Mar 25, 2021 -

Balise Subaru of Hadley responded

Janet, thank you for choosing Steve Lewis Subaru, your feedback and rating mean a lot to us. We're glad to hear that you've had such a positive experience at our dealership, and we look forward to seeing you again! Joe Clark General Manager

March 24, 2021

Always a pleasant experience. Short waiting time and fixed my problem in addition to the oil change. Proactive advice for the future maintenance of my car. More

by MOUSIERN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Mar 25, 2021 -

Balise Subaru of Hadley responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Joe Clark General Manager

March 24, 2021

I love getting my car serviced here. They are fast, friendly, always clearly explain any unexpected issues that come up and have felt very safe during Covid. More

by NICOLA.MARE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Mar 25, 2021 -

Balise Subaru of Hadley responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Clark General Manager

March 24, 2021

I’ve been doing Business with Steve Lewis Since 2013 the staff are very Professional and they know their jobs.. This is my Third Subaru and I Couldn’t express enough to people how happy I am with my Subaru More

by THERESA.FLANDERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott sale person, Benny Cruz, Terra Hondrogen
Mar 25, 2021 -

Balise Subaru of Hadley responded

It has been a pleasure serving you, Theresa. Quality customer service is always our number one priority, and we're happy to hear that Scott met your expectations. Thank you again for choosing Steve Lewis Subaru, we look forward to having you as one of our valued customers for many more years to come! Joe Clark General Manager

March 24, 2021

I've always received excellent customer service at Steve Lewis Subaru. The service department is friendly and efficient and helpful. I never have to wait very long and my car always works afterwards. Th More

by NMGOODWIN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Mar 25, 2021 -

Balise Subaru of Hadley responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Steve Lewis Subaru. Joe Clark General Manager

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