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Balise Subaru of Hadley - Service Center

Hadley, MA

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572 Reviews

572 Reviews of Balise Subaru of Hadley - Service Center

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March 24, 2021

Pleasant. Efficient I arrived at the wrong time but rather than rejecting the service needed the department was able to accommodate me in a pleasant manner More

by patricia mahoney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Mar 25, 2021 -

Balise Subaru of Hadley responded

Thank you for choosing Steve Lewis Subaru, Patricia. Your feedback and rating mean a lot to us. We're glad we were able to accommodate you and we hope to see you again! Joe Clark General Manager

March 24, 2021

Friendly, quick service! Benny kept providing updates about what was needed and why, and how long it would take. I was out the door in no time. More

by PEACEDANCER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Mar 25, 2021 -

Balise Subaru of Hadley responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Clark General Manager

March 24, 2021

There are two service members that I deal with that have consistently ranked phenomenal. Brandon and Benny. My next new car I plan to purchase at Steve Lewis, I truly wish there was a way that the commissio More

by msmithtroop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Axton, Benny Cruz, Terra Hondrogen
Mar 25, 2021 -

Balise Subaru of Hadley responded

It's great to hear that Brandon and Benny are consistently able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Steve Lewis Subaru! Joe Clark General Manager

March 24, 2021

Everyone in the service department always go way above what is needed to ensure your customers are taken care of. Hats off to Jesse/Terra. More

by GJBERESFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Szewczyk, Terra Hondrogen
Mar 25, 2021 -

Balise Subaru of Hadley responded

Thank you for taking the time to share your thoughts on working with Jesse and Terra. We're glad to hear we delivered such a great experience! Joe Clark General Manager

March 24, 2021

Super service. I went in for my 12k service and an oil leak was discovered. I was immediately placed in a loaner till parts came in. Only took a couple days.. Couldn’t get better More

by Sillyedup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Gerry, Benny Cruz, Terra Hondrogen
Mar 25, 2021 -

Balise Subaru of Hadley responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Clark General Manager

March 24, 2021

As always, excellent service, friendly, super courteous personnel. They explain all the work they do clearly and answer any questions readily. Subaru service department is always a pleasure to deal with! More

by Charlie & Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Mar 25, 2021 -

Balise Subaru of Hadley responded

Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback! Joe Clark General Manager

March 24, 2021

Excellent service starting from the polite and friendly and more often than not awesome Customer Service people up front (Thank you Jesse and Terra!) and going all the way back to the impressive Automotive More

by wrx2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Szewczyk, Terra Hondrogen
Mar 25, 2021 -

Balise Subaru of Hadley responded

We appreciate your business and our team looks forward to serving you again soon! Joe Clark General Manager

March 24, 2021

Thanks for the great service! It was great to have the loaner for the convenience.. it made the experience so much easier and more positive! More

by JAYNE.LOVETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Mar 24, 2021 -

Balise Subaru of Hadley responded

Jayne, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Steve Lewis Subaru. Please don't hesitate to reach out if you need anything else. Joe Clark General Manager

March 24, 2021

The service department at Steve Lewis was beyond excellent. They were polite, explained everything and the work my car needed was extensive and the work was done in a very reasonable time and my car More

by HERKMINER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will was super, Benny Cruz, Terra Hondrogen
Mar 25, 2021 -

Balise Subaru of Hadley responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Joe Clark General Manager

March 24, 2021

The service was excellent, accurate and on time. Everything came out as promised with out any surprises on time or on price. Definitely will recommend. More

by LibrarianLady22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Mar 24, 2021 -

Balise Subaru of Hadley responded

Thank you for your business and this review. We're happy to hear our service team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Clark General Manager

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