Balise Subaru of Hadley - Service Center

I love this dealership! Friendly, Helpful and capable. I feel they really care about their customers and go above and beyond. They don’t only sell you a car and forget who you are. They remember me by name feel they really care about their customers and go above and beyond. They don’t only sell you a car and forget who you are. They remember me by name when I come in for service or parts. To me this attention to detail will insure that I will remain a loyal customer! More

The repair work was done in a timely manner and the staff members very helpful. It was so nice to have the large waiting area while the repair was being done. members very helpful. It was so nice to have the large waiting area while the repair was being done. More

Jesse is such an excellent support / service assistant. He always goes above and beyond in helping us get the kinds of service we need and making things work smoothly with Subaru. He always goes above and beyond in helping us get the kinds of service we need and making things work smoothly with Subaru. More

Quick and efficient Service Department. Friendly staff and work on the car was done Correctly. Consistently Sevice Department Provides excellent service in a friendly atmosphere. and work on the car was done Correctly. Consistently Sevice Department Provides excellent service in a friendly atmosphere. More

Good communication and follow through. The car drove better after my 108k mile service than when I first bought it. They stayed in touch through the service and were timely with the work. Very happy. better after my 108k mile service than when I first bought it. They stayed in touch through the service and were timely with the work. Very happy. More

I appreciate their work and attention. They are awesome! Every time I go to the dealer they treat me like a VIP. I've never had problems with Steve Lewis Subaru. They are very friendly. Every time I go to the dealer they treat me like a VIP. I've never had problems with Steve Lewis Subaru. They are very friendly. More

We’ve purchased two cars in the last few years here. Two incidents pertaining to the Sales department were abysmal. Loan paperwork had to be resubmitted to our bank because of errors. When we finalized the incidents pertaining to the Sales department were abysmal. Loan paperwork had to be resubmitted to our bank because of errors. When we finalized the paperwork on our first vehicle we saw that they up sold us on a higher warranty than what we had agreed to. The Service department has generally been unpleasant and also tried to inflate prices on genuine Subaru parts that were easily priced online. Why would a Brand new Subaru need six bulbs replaced within two years? Your mileage may vary. More

The service department is extremely efficient, hardworking, and accommodating. Jesse is my personal favorite, but the truth is there is not a single person in the service department that does not hardworking, and accommodating. Jesse is my personal favorite, but the truth is there is not a single person in the service department that does not tackle each task wit perfection. More

Prompt and curtious service, sensitive to covid concerns. Easy to get service appointment, work was done quickly. Outdoor space to sit while work being done Easy to get service appointment, work was done quickly. Outdoor space to sit while work being done More

Benny and Terra are friendly. They do whatever they can to make the service experience easy, fast, and convenient. If there are any issues with the vehicle, they communicate promptly. I have had consistent to make the service experience easy, fast, and convenient. If there are any issues with the vehicle, they communicate promptly. I have had consistently great experiences with this service department. Always a pleasure. More