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Balise Subaru of Hadley - Service Center

Hadley, MA

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572 Reviews

572 Reviews of Balise Subaru of Hadley - Service Center

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June 17, 2021

It was a honest and fair assessment of our car, and they gave us the room to make our own decision. I can trust them. More

by TPN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Jun 17, 2021 -

Balise Subaru of Hadley responded

Thank you for sharing your thoughts about your experience with Steve Lewis Subaru. We appreciate your business and hope to see you again soon! Joe Clark General Manager

June 15, 2021

Easy to get an appointment. Work was performed in a timely manner Small issue was brought to the attention of the service adviser, who promptly had it corrected He apologized. More

by horriganmone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Jun 16, 2021 -

Balise Subaru of Hadley responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Clark General Manager

June 10, 2021

Good service.Pleasant people to deal with..Stopped by Good service. Pleasant people to deal with.. Stopped by for service withou5 appointment and they were very accommodating and took me right off And More

by BRIANO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Jun 10, 2021 -

Balise Subaru of Hadley responded

Thank you, Brian, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Joe Clark General Manager

June 08, 2021

Great service, efficient, courteous and personable. Pleasant surroundings in which to wait but also has shuttle service to nearby locations should you choose to do that. Have had all my service done More

by smkeegan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Jun 08, 2021 -

Balise Subaru of Hadley responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Steve Lewis Subaru. Joe Clark General Manager

June 08, 2021

Great service department. Staff is friendly and helpful, every time, with good communication. I trust this service department. They recommend maintenance when it is necessary, but they never pressure me. P More

by JASONWNILES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Jun 08, 2021 -

Balise Subaru of Hadley responded

Thank you so much, Jason, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Steve Lewis Subaru. Please don't hesitate to reach out if you need anything else. Joe Clark General Manager

June 07, 2021

I was very satisfied with my service atSteve Lewis I was very satisfied with my service at Steve Lewis Subaru but this last visit left me feeling not happy. I was there for an oil change, rotation o More

by MKRIDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
June 07, 2021

Great experience at Steve Lewis Subaru. The the service department staff is friendly & professional. Best of all they don't try sell you unnecessary services. More

by TEECEE62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Jun 07, 2021 -

Balise Subaru of Hadley responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Clark General Manager

June 03, 2021

I have found the dealership to be extremely professional. The service dept is excellent. I.met Steve Lewis I'm 2017 and he is a very honest person. I have no.problems there More

by sargetall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Jun 04, 2021 -

Balise Subaru of Hadley responded

Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback! Joe Clark General Manager

June 01, 2021

Service Dept is great.Reliable, courteous and Service Dept is great. Reliable, courteous and efficient. I have a 2016 Subaru Crosstrek with over 200k miles. I just bought my son and daughter eac More

by DSTMARIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Jun 01, 2021 -

Balise Subaru of Hadley responded

Thank you for taking the time to share your fantastic feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for your loyalty; we truly appreciate your business, Marie! Joe Clark General Manager

June 01, 2021

Best service department of any new car dealer I have experienced. I feel confident about the quality of work and appreciate the positive atmosphere of the workplace. More

by VOUROS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse and Brandon, Benny Cruz, Terra Hondrogen
Jun 01, 2021 -

Balise Subaru of Hadley responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Steve Lewis Subaru! Joe Clark General Manager

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