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Balise Subaru of Hadley - Service Center

Hadley, MA

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572 Reviews

572 Reviews of Balise Subaru of Hadley - Service Center

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July 13, 2021

The service department is always friendly and explains what my car needs, the only complaint is how long it takes to get any type of appointment. More

by dawnsanders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Jul 13, 2021 -

Balise Subaru of Hadley responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Clark General Manager

July 13, 2021

Express service did not turn out be be express!! But the service department was wonderful about putting me into a car while they worked out the problem. More

by vickiela
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Jul 13, 2021 -

Balise Subaru of Hadley responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Steve Lewis Subaru, we look forward to having you as one of our valued customers for many more years to come! Joe Clark General Manager

July 12, 2021

Great experience! first time I brought my Crosstrek for service. Express service was great. And the people I dealt with were wonderful. Thanks for a great experience. More

by GM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Jul 12, 2021 -

Balise Subaru of Hadley responded

Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback! Joe Clark General Manager

Jul 12, 2021 -

GM responded

No Problem! We love the Crosstrek so much my son is looking into buying one .

July 11, 2021

Kind, considerate, and helpful with my recent service. Best service of any dealer I’ve ever been to. Would never buy a car anywhere else. More

by DPLECOURS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Griswold
Jul 12, 2021 -

Balise Subaru of Hadley responded

Thank you for taking the time to share your thoughts on working with Tyler and our team. We're glad to hear we delivered such a great experience! Joe Clark General Manager

July 09, 2021

There are polite courteous and go above and beyond service my vehicles always done on time or before schedule time they’ve always make suggestions overall everybody shares of love glad to be a member More

by gorgcin65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse S, Benny Cruz, Terra Hondrogen
Jul 09, 2021 -

Balise Subaru of Hadley responded

We appreciate your business, Benny, Terra and our team look forward to serving you again soon! Joe Clark General Manager

July 08, 2021

Impreza had a problem with key not releasing from ignition lock. Service found some technical bulletins and was able to diagnose and repair problem quickly. More

by BOB_PAYNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Axton
Jul 08, 2021 -

Balise Subaru of Hadley responded

Bob, thank you for choosing Steve Lewis Subaru. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Clark General Manager

July 06, 2021

Easily accommodating, with problem-solving attention to special service details. More

by gemccully
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Jul 06, 2021 -

Balise Subaru of Hadley responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Steve Lewis Subaru. Joe Clark General Manager

July 06, 2021

Everything was perfect! The people at SLS are the best. They are way better than any other place I've ever gotten my car serviced. Brandon went above and beyond what anyone would expect to be helpful. More

by JNCPWS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Jul 06, 2021 -

Balise Subaru of Hadley responded

Thank you for sharing your thoughts about your experience with Steve Lewis Subaru. We appreciate your business and hope to see you again soon! Joe Clark General Manager

July 06, 2021

Vinny was amazing to work with! I can't recommend him enough, and hope to work with him in the future! Steve Lewis as always, is the best! More

by hopec2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Zanetti
Jul 06, 2021 -

Balise Subaru of Hadley responded

Thank you for your business and this review. We're happy to hear Vinny and Steve were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Clark General Manager

July 05, 2021

Professional, prompt service with extra care for the customer. Thanks! More

by CAROLE4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Ax
Jul 06, 2021 -

Balise Subaru of Hadley responded

Carole, thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Joe Clark General Manager

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