572 Reviews of Balise Subaru of Hadley - Service Center
Had an unexpected need for servicing before travel. They accommodated my schedule need got servicing done quickly and replaced some body trim parts that had been popped off in an anonymous shopping center p accommodated my schedule need got servicing done quickly and replaced some body trim parts that had been popped off in an anonymous shopping center parking lot scrape. Jesse was terrific and too cared of it all. More
Everything was fine. Visit to make recall repair. All went well. Thank you. Pleased with service receieved from Steve Lewis Subaru. Have bought three cars here. went well. Thank you. Pleased with service receieved from Steve Lewis Subaru. Have bought three cars here. More
The staff is very friendly and personable, however my last experience was not ideal. I had a 9:30 am appointment for an oil change and dealer recall issue. I was told the service would take about an hr last experience was not ideal. I had a 9:30 am appointment for an oil change and dealer recall issue. I was told the service would take about an hr and a half. I decided to wait it out in the waiting room. After 45 minutes of waiting, my car had not moved from where I parked it in their lot. I was ready to walk out, when a tech finally came and got my car; The hour and a half clock then started. I'd expect this from a walk in, but not from a scheduled appointment. More
The customer service person i worked with was friendly and informative. Even though it took longer than expected he continued to update me while I waited. and informative. Even though it took longer than expected he continued to update me while I waited. More
Very accommodating. Always a pleasure to do business with them. They know my vehicle so I will always go there for service. They remember me every visit. them. They know my vehicle so I will always go there for service. They remember me every visit. More
Team did recommended "recall" notice in less than projected time! I also brought a small but troublesome problem with the keys to my wife's Subaru (not vehicle requiring service that day) and the gu projected time! I also brought a small but troublesome problem with the keys to my wife's Subaru (not vehicle requiring service that day) and the guys fixed one key fob and replaced battery in the other...at no charge. This is A+ service! We will continue to get all service done at Steve Lewis! More
Manuel and Jesse at Subaru worked within my scheduling constraints to keep my family safe ahead of a long road trip. Thank you so much! constraints to keep my family safe ahead of a long road trip. Thank you so much! More
My appointment for a quick oil change turned into needing all four breaks done, and when Brandon heard that I'd had travel plans that day, he set me up with a loaner - way above what I'd expect and greatly a all four breaks done, and when Brandon heard that I'd had travel plans that day, he set me up with a loaner - way above what I'd expect and greatly appreciated! More
My best customer service experiences are always had at when I go to Steve Lewis Subaru - Took care of regular oil change and also made sure my wipers were ok - The service team is so well organized and v when I go to Steve Lewis Subaru - Took care of regular oil change and also made sure my wipers were ok - The service team is so well organized and very nice to deal with - They kept me posted on the status of my car via text messages while I was out on a bike ride. They truly provide e Express service with expertise that I appreciate . Excellent service , I wish I could give 6 stars for this experience !!!! More
Fabulous service. I had a recall done on my car and the expected wait was over two hours and they called their shuttle service to bring my two towns over and coordinated my pickup. Excellent experience! Hi expected wait was over two hours and they called their shuttle service to bring my two towns over and coordinated my pickup. Excellent experience! Highly recommend this dealership. More