Back

Balise Subaru of Hadley - Service Center

Hadley, MA

not yet
rated
572 Reviews

572 Reviews of Balise Subaru of Hadley - Service Center

Sort by
April 21, 2022

I drive 35 minutes out of my way just to go to this dealer. Take very good care of me and always are very friendly and helpful. Would recommend to everyone. More

by M.SLIWA10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Apr 22, 2022 -

Balise Subaru of Hadley responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Joe Clark General Manager

April 21, 2022

Service people kept me up to date as to how things were progressing over the course of the hour I was there. More

by mlorantos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Axton
Apr 22, 2022 -

Balise Subaru of Hadley responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Joe Clark General Manager

April 20, 2022

Great service and excellent staff. They were very helpful and had a loaner car available for my use while my car was being repaired More

by RKLANE53
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Axdon
Apr 21, 2022 -

Balise Subaru of Hadley responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Steve Lewis Subaru. Joe Clark General Manager

April 20, 2022

I hate going to a garage but I love Steve Lewis Subaru and the expert staff. Just recommended you to another potential customer. THANK YOU !!!! More

by LESBOUDREAUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Apr 21, 2022 -

Balise Subaru of Hadley responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Steve Lewis Subaru. Please don't hesitate to reach out if you need anything else. Joe Clark General Manager

April 20, 2022

I have been going to Steve Lewis Subaru since 2008, and they have always been great. They have never tried to sell me on any repairs or upgrades that I didn't need. More

by KHOLBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Apr 21, 2022 -

Balise Subaru of Hadley responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Steve Lewis Subaru, we look forward to having you as one of our valued customers for many more years to come! Joe Clark General Manager

April 19, 2022

Steve Lewis always provides excellent and professional service. I appreciate having them on my team. More

by whitecl
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
Apr 19, 2022 -

Balise Subaru of Hadley responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Clark General Manager

April 19, 2022

Bill was 489. 80 for a 30,000 mile service appt. We told the service dept, that we only had 25,000 miles on the car and did not want the 30,000 mile service. Some More

by WGLENDON
Recommend Dealer
No
Employees Worked With
People were nice and helpful.
Apr 29, 2022 -

Balise Subaru of Hadley responded

Thank you for reaching out to us with your contact information. A representative from our dealership will be in touch with you soon. Again, our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to see if we can turn this situation around for you. Joe Clark General Manager

April 18, 2022

I was happy Jesse made sure I did not have to pay for my cracked catalytic converter. More

by PROCHE37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse
Apr 18, 2022 -

Balise Subaru of Hadley responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Steve Lewis Subaru! Joe Clark General Manager

April 18, 2022

Quick service, friendly staff, great accommodations when service will take a longer period of time. More

by sarahmasscara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
Apr 18, 2022 -

Balise Subaru of Hadley responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Clark General Manager

April 18, 2022

I waited an extremely long time for what I was told was immediately identified as a minor settings error. More

by rhbyfl
Recommend Dealer
No
Employees Worked With
Brandon
Apr 29, 2022 -

Balise Subaru of Hadley responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Joe Clark General Manager

...
15
...