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Balise Subaru of Hadley - Service Center

Hadley, MA

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572 Reviews

572 Reviews of Balise Subaru of Hadley - Service Center

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May 19, 2022

Excellent and quick service. Exceeded my expectations in getting my car back as fast as possible More

by jacob67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
May 19, 2022 -

Balise Subaru of Hadley responded

Jacob, thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Joe Clark General Manager

May 18, 2022

Lewis Subaru helped us with our Forester's erratic back hatch. The internal button does not always work. A software update helped but it's still unpredictable. More

by ese43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
May 18, 2022 -

Balise Subaru of Hadley responded

Thank you so much for your excellent review! We are so glad that Benny had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Steve Lewis Subaru. Please don't hesitate to reach out if you need anything else. Joe Clark General Manager

May 17, 2022

Best customer service in the valley! Jessie and the rest are the frontline when you walk in with car problems. You can be sure you’ll be a happy Subaru customer when you drive off the lo More

by ANASOUSA101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie In service dept. Hadley MA
May 18, 2022 -

Balise Subaru of Hadley responded

Ana, Thank you! Jessie and our service team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Steve Lewis Subaru. Joe Clark General Manager

May 16, 2022

Replace headlight. Everyone in service dept. is friendly, helpful and professional. Looking forward to picking up my new 2022 Forester. Vikki Volpe More

by JOHNWYO29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
May 16, 2022 -

Balise Subaru of Hadley responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Clark General Manager

May 16, 2022

Always excellent service at Steve Lewis Subaru! Quick in and out, awesome staff, no pressure, Jesse & Brandon in the Service office are amazing. They always take great care of me and my car! Custom More

by TASHA RICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse, Brandon , Benny Cruz, Terra Hondrogen
May 16, 2022 -

Balise Subaru of Hadley responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Steve Lewis Subaru, we look forward to having you as one of our valued customers for many more years to come! Joe Clark General Manager

May 14, 2022

I would not bring my Subaru legacy anywhere else for service.The Service dept is friendly and helpful to deal with . They are honest and always inform me when additional repairs are needed. They let me More

by robertalojko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cruz
May 16, 2022 -

Balise Subaru of Hadley responded

Thank you so much for your kind words, Roberta, and for taking the time to leave us this wonderful feedback! Joe Clark General Manager

May 12, 2022

I am glad that I chose this dealership despite the extra distance to get there. I had heard negative comments about other dealerships and nothing but positive with Steve Lewis Subaru. My experience with t More

by ctt.toyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse S.
May 14, 2022 -

Balise Subaru of Hadley responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Jesse delivered such a great experience. We look forward to having you as one of our valued customers for years to come. Thank you for choosing Steve Lewis Subaru! Joe Clark General Manager

May 12, 2022

Received an appt very quickly, given a lovely loaner, and service performed quickly. Another reason for 5 stars: Had a slight billing problem that was corrected immediately and courteously. Jesse S. has been More

by CANOE2HD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Szewczyk, Benny Cruz, Terra Hondrogen
May 12, 2022 -

Balise Subaru of Hadley responded

It's great to hear that Jesse and our team delivered such an excellent experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Steve Lewis Subaru! Joe Clark General Manager

May 10, 2022

I’ve had great service and everyone has been helpful and pleasant since purchasing my forester. More

by BJCOJO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Benny Cruz, Terra Hondrogen
May 10, 2022 -

Balise Subaru of Hadley responded

Thank you for choosing Steve Lewis Subaru, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Clark General Manager

May 10, 2022

You have the best service in the Valley. I have been coming to your dealership since I bought my car in 2015. Love Jessy Szewczyk who always is the kindest and the most helpful with all my c More

by Malgosash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terra Hondrogen
May 10, 2022 -

Balise Subaru of Hadley responded

We appreciate your business, Jessy, and Terra, and our team looks forward to serving you again soon! Joe Clark General Manager

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