
Balise Subaru
West Warwick, RI
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Excellent dealership They helped me get the car I wanted and looked for ways that I could get it. They let me know what to expect from the beginning since i had to wait fo They helped me get the car I wanted and looked for ways that I could get it. They let me know what to expect from the beginning since i had to wait for the car. More
Pleasent Visit Elvis was pleasant, personable, informative, but not pushy. we would recommend doing business with him. We were not expecting to spend as much money o Elvis was pleasant, personable, informative, but not pushy. we would recommend doing business with him. We were not expecting to spend as much money on the vehicle as we did, but he was great that we did. More
Unprofessional group of liars Beware of this dealership, while Subaru is a great product the people working here are not the type of people you want to buy a car from. I went in as Beware of this dealership, while Subaru is a great product the people working here are not the type of people you want to buy a car from. I went in asked about 2017's was told that they have no idea when they would be available, after asking about end of year deals on 2016's was told there wasn't any because it wasn't considered end of year so stupidly I bought a 2016. Only to find out my parents went in within two days and bought a 2017. What a bunch of liars. On top of that I went in to pickup my plates because I was called and told they were there, when I showed up at the dealership was told they were shipped. Which would have been fine but another week passed plates never showed so I called and was told they had them at the dealership, when my wife went back to pick them up Elvis said he's not going to help her and hid in the back room so someone else had to put the plates on, there's no direction here and management appears to be nonexistent if employees are allowed to get away with this type of behavior, all this after my temporary plates had expired. More
discrimination refusal of service maybe because im trans= i have owned my first subaru for over one month and its used and probably abused by its last owner and now needs to be repaired i paid 10k for it an i have owned my first subaru for over one month and its used and probably abused by its last owner and now needs to be repaired i paid 10k for it and yesterday my transmission failer and i brought it into balise service and they said over the phone they would look at it no more the n 45 mins after leaving i recieved a call from the manager saying they wouldnt look at it n i needed to get it out of there i arrive to speak to general manager n he stated he dont like people like me (transgender people) and he didnt have to service my car n to get it off his property im so sad at this point balise is local to me now i have to have it towed to anchor subaru to have it serviced i dont recommend doing buisness with this company they do not car about customers subaru corprate is currently inverstigating this love is what makes a subaru a subaru unless at balise subaru then its not love its hate STAY AWAY FROM BALISE SERVICE More
I am not qualified to test drive a car? I went to check out a new WRX I was thinking of leasing. After a brief chat with the sales person I was told I am not allowed to test drive the car un I went to check out a new WRX I was thinking of leasing. After a brief chat with the sales person I was told I am not allowed to test drive the car unless I put in a credit application, discuss terms and am willing to buy the car. He went on to tell me these cars are "mileage sensitive". I could not believe it, they have 10 new WRX's on their lot, it is a $28,000 car and I am not allowed to test drive it? They acted like an economy car is a Porsche, I almost vomited on the salesman's shoes. Why would I agree to buy a car before driving it? More
My Soul is the best one at the best price on the planet! Esteban was very respectful and knew our car well - it was perfect. Chris was the nicest business manager and a family man with understanding of big p Esteban was very respectful and knew our car well - it was perfect. Chris was the nicest business manager and a family man with understanding of big purchases families make. More
AMAZING Timothy Bartlett thank you for helping find my dream car. I put a lot of thought into what I wanted in a vehicle and you went above and beyond to mee Timothy Bartlett thank you for helping find my dream car. I put a lot of thought into what I wanted in a vehicle and you went above and beyond to meet my expectations. Thank you so much for making my experience at Balise Subaru a great one! Cant wait to visit for my maintenance they really made you feel like family here. I felt extremely comfortable and if I had to do it again I would pick Balise every time! More
Lies, Lies Lies They will offer less for your trade than any other dealer. They keep your keys hostage after appraising your car. They lie about the reasons and inven They will offer less for your trade than any other dealer. They keep your keys hostage after appraising your car. They lie about the reasons and inventory online doesn't match whats available at the dealer. Don't trust any of them. Lie right to your face, they insult your intelligence. More
We appreciated the professional service We found the vehicle we were looking for online and were not disappointed with the service and attention to detail once we arrived. We even used TD Au We found the vehicle we were looking for online and were not disappointed with the service and attention to detail once we arrived. We even used TD Auto Finance for the ease of setting it up with good rates and on the spot approval. More
Love Balise Subaru Every time I went in there, they where kind and friendly. They never pushed me into anything. If you do get the chance with Timothy he is a sweet man Every time I went in there, they where kind and friendly. They never pushed me into anything. If you do get the chance with Timothy he is a sweet man and funny, very relatable and will tell you exactly what you want to know about the car. More