Balise Subaru

We had dealt with Balise Subaru a few years ago for our oldest daughter and it was a good experience. We came back for our youngest daughter and got great treatment from Ed Carlin. He was patient and helpf oldest daughter and it was a good experience. We came back for our youngest daughter and got great treatment from Ed Carlin. He was patient and helpful and made sure we had what we needed to make a good decision.I already recommended Ed to a friend from work! More

As usual, my experience working with Balise Subaru employees is nothing short of outstanding. Very professional and courteous staff. Performance consistently outstanding. Not much more to say really. employees is nothing short of outstanding. Very professional and courteous staff. Performance consistently outstanding. Not much more to say really. More

Drove from NY to RI to buy a new car. The service was great and everyone was friendly. Step by step instructions on the buying process and instructions on what was going to occur next. Professionalism great and everyone was friendly. Step by step instructions on the buying process and instructions on what was going to occur next. Professionalism was great and service was exceptional. I highly recommend Amber @ Balise Subaru as well as the rest of the team. More

I don't like too much pressure when trying to buy a car and Ed Carlin was awesome. Very knowledgeable about the Outback and Subaru line and answered every question. Did a very good and thorough job o car and Ed Carlin was awesome. Very knowledgeable about the Outback and Subaru line and answered every question. Did a very good and thorough job of explaining operation of the vehicle on delivery. Very friendly and easy to work with. We negotiated a fair deal. Overall great experience...thanks Ed! More

I orginally went in there to look at a used Subaru that was featured online. Unfortunetly when I arrived there the vehicle was purchased the night before. Ed assisted me in looking for a NEW vehicle that w was featured online. Unfortunetly when I arrived there the vehicle was purchased the night before. Ed assisted me in looking for a NEW vehicle that would accomidate my financials. He went above and beyond and I am totally please and excited over my new vehicle!! More

We had a great experience the minute we walked through the door. They were knowledgeable and straight forward. No games. Everything was explained the way it should be. We got a great deal. We were impress the door. They were knowledgeable and straight forward. No games. Everything was explained the way it should be. We got a great deal. We were impressed. Also thanks to the other sales people for keeping our 6 year old occupied during the buying process. We love our Subaru Crosstrek! Thanks Chris and Joe. More

Great sales experience from the minute we were greeted at the door by Joe! The entire sales process and negotiation were the smoothest I had ever had. Business office experience was excellent, quick and ex the door by Joe! The entire sales process and negotiation were the smoothest I had ever had. Business office experience was excellent, quick and excellent service. More

(The above 'great' ratings pertain to the salesman I dealt with, Chris Paquette.) I recently bought a used 2009 Toyota Matrix S from Balise Subaru of Warwick, RI. The salesman, Chris Paquett salesman I dealt with, Chris Paquette.) I recently bought a used 2009 Toyota Matrix S from Balise Subaru of Warwick, RI. The salesman, Chris Paquette, did a GREAT job - he was efficient, informative, professional and friendly. When I signed all the papers with their financial guy, I was told that I would receive my new registration in the mail within a few days and had seven days to get a sticker. What happened instead is that I got a call from Chris telling me that an RMV form had been put on his desk with a note on it to have me sign the form in order to get it registered (their error). This was on the 6th day of me having the car; my insurance agent called me the following day to ask me what was going on because nobody from the dealership had contacted them re the registration; they also told me not to drive the car because if I got stopped, I'd be arrested for 'attaching plates'. You would think that the dealership, and specifically Joe Orefice, Sales Manager, would have made an effort to contact me, and at the very least, apologize for any inconvenience to me and tell me that they would get everything taken care of asap. I, initially, called him to voice my displeasure with the situation. He assured me that he would 'get to the bottom' of things and get back to me. I called him twice the following day to find out what the status of my registration was. I did not receive a call from Mr. Orefice at any time. Very unprofessional in my opinion. My car sat in my driveway, waiting for the registration, for two days. I paid $200 for the 'convenience' of having the dealership take care of the paperwork for me; that was a total waste of my money! Again, it was Chris Paquette who came to my rescue and hand-delivered the new registration at the end of the second day. As an added note, my insurance agent told me that the runner for Balise was extremely rude and actually hung up on her. What started out to be an exciting purchase for me turned out to be a miserable experience instead. Working with Chris was the ONLY part of this situation that I consider to be even remotely good. I would recommend Chris to anyone, but as for recommending Balise Subaru of Warwick - THUMBS DOWN!!! More

Was looking for a used car for the wife and stopped in to look at a Legacy. Met with Bryan and he took the wife for a test drive. I informed Bryan up front that i was not purchasing that day and no change i look at a Legacy. Met with Bryan and he took the wife for a test drive. I informed Bryan up front that i was not purchasing that day and no change in demeanor and zero pressure to change my mind. One email from him a few days later and i replied that i would get back to him. A few days later i emailed him I went back and forth a couple of times with Bryan and the Sales Manager Randy and we closed the deal. Overall it was a fantastic no pressure experience and i think i purchased at a fair price. Thanks to the Balise Subaru team for a painless experience. Good Luck More

We used a couple of on-line quote services. Ed Carlin was one of 2 sales people to reply with actual quotes versus a letter trying to sell us about their dealership or salesman. For us it came down to p was one of 2 sales people to reply with actual quotes versus a letter trying to sell us about their dealership or salesman. For us it came down to price and financing. We had narrowed our search down to two possible cars and when we drove the 2014 Forester, we were sold. Ed was informative, courteous and very helpful during the entire process. Michael Harrington worked with the bank to get us the lowest financing that we were eligible for. Before leaving the lot, Ed made sure we were knowledgable and comfortable about the operation of our new Forester. We would recommend (and already have) Balise and Ed to our friends. More