
Balise Subaru
West Warwick, RI
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went from great to bad!! leased a new Subaru legacy in 2012 from kevin in the sales and finance dept" everything was great!! now the lease is almost up in about 5 monthes! t leased a new Subaru legacy in 2012 from kevin in the sales and finance dept" everything was great!! now the lease is almost up in about 5 monthes! they keep sending me emails to trade it in early but everytime I inquire about it!! they never get back to me!! very rude to say the lease I liked this dealership when I first leased my car:" but I guess things have changed?? they never return your calls and trouble is eventually there going to see me in july when I turn the car in!! and im sure they'll be flying around me like ----- on dog doo!! thank you I hope things change!! More
Great experience with no surprises. I was interested in a new WRX and went to a few different dealers. Surprisingly, many of the sales people I spoke with knew very little about their c I was interested in a new WRX and went to a few different dealers. Surprisingly, many of the sales people I spoke with knew very little about their cars. Tim Bartlett over at Balise was the exception. I could tell that he is passionate about cars. Everything he said matched up with my own research, so I felt I could trust him when he told me something I didn't know. They were very upfront and candid about what they had to offer and what there pricing was. I ended up placing a order for a new WRX with the options that I wanted. It arrived in the US sooner than I expected (and sooner than Tim's estimate.) When I came in to pick it up, everything went smoothly. Tim walked me through the car setup, and answered any questions I had. All the paperwork was ready. There were no hidden fees or surprises (something that has happened to me at other dealers.) I would definitely buy another car from Tim at Balise. More
Bait and Switch Great advertised price for 2014 leftover Subaru Crosstrek Hybrids. We made an appointment and were told that 2 of the 3 advertised were sold and the Great advertised price for 2014 leftover Subaru Crosstrek Hybrids. We made an appointment and were told that 2 of the 3 advertised were sold and the 3rd was out for a test drive! We sat in a waiting area for 45mins before being given this information! What a waste of my time, I will never go back. More
great experience! Patric was great!! He is a great asset to your company!! Differently will send people his way!!! He was friendly and accommodating and not pushiy! Patric was great!! He is a great asset to your company!! Differently will send people his way!!! He was friendly and accommodating and not pushiy! More
Ed Carlin This is the 2nd Subaru I purchased from Ed. He is extremely knowledge about the vehicles and the services provided by Subaru. He is very honest, pro This is the 2nd Subaru I purchased from Ed. He is extremely knowledge about the vehicles and the services provided by Subaru. He is very honest, professional and friendly. Ed follows through during the entire purchase, registering and insuring process and also checks in after purchase to make sure everything is all right with the vehicle and you are happy with it. He makes the often difficult car buying process painless. More
Great Experience Bought my first Subaru from Balise - this is my first from Balise but my 3rd Subaru. Had such a great experience with Patric. I would highly recomme Bought my first Subaru from Balise - this is my first from Balise but my 3rd Subaru. Had such a great experience with Patric. I would highly recommend him - no games and just straightforward and honest partnership. He answered all of our questions and helped us to figure out the best Subaru for us - as well as making sure our experience was excellent!! More
Straightforward and Easy to Work With As a first time buyer I did most of my research online and wanted to take my time to review vehicles in person and learn about my options. During my As a first time buyer I did most of my research online and wanted to take my time to review vehicles in person and learn about my options. During my first visit to Balise Subaru, Ed Carlin took the time to show me the vehicles I had viewed online, take them for a test drive, and explain the ins and outs of the buying process. After several weeks of visiting dealerships and researching online, I returned to Balise Subaru because of the friendly and knowledgeable manner in which Ed Carlin had worked with me. I purchased a used vehicle that night and was very pleased with the way in which I was serviced. From sales to insuring and registering the vehicle it was a pretty painless process. Very happy to recommend! More
Great experience Joe was helpful, friendly and knowledgable. Joe helped me get the exact car I wanted. He always returned my calls and followed up on all my questions Joe was helpful, friendly and knowledgable. Joe helped me get the exact car I wanted. He always returned my calls and followed up on all my questions and any concerns I may have had. I would buy another car from him. More
Tim is great to deal with in the whole buying experience. Tim Bartlett was a excellent salesman when buying my new subaru.This was my first purchase at subaru and Tim was very helpful with the whole experienc Tim Bartlett was a excellent salesman when buying my new subaru.This was my first purchase at subaru and Tim was very helpful with the whole experience. More
Joe is a great salesman and good guy! This is my third purchase at Balise Subaru and my second purchase with Joe. He previously sold me my Forester 2012 a few years ago and I was ready t This is my third purchase at Balise Subaru and my second purchase with Joe. He previously sold me my Forester 2012 a few years ago and I was ready to upgrade to a new Forester 2015. He is very knowledgeable about the different Subaru models and when I have any questions he always provides detailed answers. I like new technology and since there are so many new gadgets to choose from on cars these days, it takes me awhile to make a decision on which one I to get. Joe knows this and I have never felt pressured to purchase anything and I appreciate that very much. Overall experience working with Joe and Randy Sassone and Chris Jutras was great! I highly recommend Balise Subaru. More