
Balise Subaru
West Warwick, RI
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Excellent all around customer service!!! I test drove several vehicles before, on a whim, I decided to stop by my local Subaru dealership to try a new Forester. That dealership was unprofessi I test drove several vehicles before, on a whim, I decided to stop by my local Subaru dealership to try a new Forester. That dealership was unprofessional but I loved the Forester and began price shopping around different Subaru dealerships. Balise Subaru far and away had the most competitive prices and I contacted them for a test drive. When I arrived, I was met by Patric Saad and immediately noticed a difference in approach between Patric and the Balise team and the other dealership. Patric knew what I was looking for and immediately showed me the options available. Even though I had already done a test drive with a salesman at another dealership, Patric was far more knowledgeable and showed me features on the vehicle that I was previously unaware that the vehicle had. The negotiating process was extremely straightforward and the Balise team played no games. They offered the 2015 Subaru Forester at an extremely competitive price and negotiating the trade in value of my vehicle was a surprisingly pleasant experience. There were no games and I feel like I received a very fair trade in offer from Balise. From then on, Ian Mochrie explained the various extended warranty options that were available and helped me pick the option that best fit what I was looking for without trying to get me to buy things I didn't want or need. The entire car buying experience was very pleasant, stress free and straight forward. The Balise team does an excellent job at providing you with all the options so that you can make the choice that is right for you, without trying to sell you things you don't want or need. My only regret is that I didn't go to Balise first before I tried another dealership. I am extremely satisfied with my experience at Balise Subaru and I highly recommend you go to Balise! More
Used Forester, bought at Balise When the time came for a new vehicle, the sales guy Alex was right there and very helpful. He patiently showed me lot of cars and helped me find the o When the time came for a new vehicle, the sales guy Alex was right there and very helpful. He patiently showed me lot of cars and helped me find the one I was looking for. Thanks! More
Excellent Subaru buying experience I called Balise Subaru asking for a black 2015 Subaru BRZ, and I was forwarded to a salesman named Rob. Rob informed me that they had no BRZ's in stoc I called Balise Subaru asking for a black 2015 Subaru BRZ, and I was forwarded to a salesman named Rob. Rob informed me that they had no BRZ's in stock, but if I could come in, we could discuss ordering a new one. When I got to the dealership, I was greeted by nothing but friendly service. I immediately sat down with Rob, discussed everything I would like in my BRZ, and he managed to find one within 10 minutes of being there, that was about 300 miles away. He informed me that he could get it there in one week on a flat bed, so that it would have under 10 miles on it when it arrived. When I got to the dealership to pick it up and pay for it, the BRZ had 9 miles on it, and was beautifully prepped for the sale. The whole buying experience was extremely pleasant, easy, and pressure-free. I got my BRZ for a great price, and Rob was an awesome salesman to work with! More
Easy experience When i went to Balise I was greeted by Alex, who really made my experience all the better. Alex was able to answer all my questions on the vehicle I p When i went to Balise I was greeted by Alex, who really made my experience all the better. Alex was able to answer all my questions on the vehicle I purchased and other vehicles on the lot I inquired about. He always stayed on topic about what I asked about and what I wanted. I never felt pressured or rushed during the whole process. Dealing with Alex and Balise is what will keep me coming back when I need another new vehicle in a couple of years. It was an excellent experience. More
Bought a used Ford truck from Joe Orefice & he was great. I bought a 2011 Ford Escape back in the winter & Joe Orefice was my salesman. I called in & since I was coming from 90 minutes away, I said I was loo I bought a 2011 Ford Escape back in the winter & Joe Orefice was my salesman. I called in & since I was coming from 90 minutes away, I said I was looking for no games & was not going to play any. We negotiated a price & the next day I came in to buy the car. Considering much of the transaction took place over the phone it was refreshing that Joe treated it seriously & when I came in didn't seek to play games. Joe was very friendly, knowledgeable, & professional. I tend to have a low tolerance for games & I tend to be the guy who storms out of a dealership in anger... none of this happened as Joe was upfront from the start. I told him that I was so happy with the transaction that I would write him a review...and here I am many months later! More
Bought my first Subaru! I just want to start off by saying that Patric is awesome! Every part of this experience exceeded my expectations. I never felt pressured or seconded I just want to start off by saying that Patric is awesome! Every part of this experience exceeded my expectations. I never felt pressured or seconded guessed any of the decisions I was making. I left the dealership confident that I had made the right choice. This will not be my last Subaru, I love my new vehicle! More
excellent information As a first time buyer from this dealership, I came into the show room knowing what i wanted. The salesman (Alex), did not have to sell me on a Legacy As a first time buyer from this dealership, I came into the show room knowing what i wanted. The salesman (Alex), did not have to sell me on a Legacy as much as he sold me on what trim i wanted to take home. Alex did a great job explaining all the features what came with each trim. i felt like i got the best deal and only paid for what i needed. THANKS ALEX More
BEST DEALERSHIP EVER! Great experience! I have been shopping around for a vehicle for quite some time now, balise subaru had the exact vehicle I wanted and for far much les Great experience! I have been shopping around for a vehicle for quite some time now, balise subaru had the exact vehicle I wanted and for far much less than any other dealership, the sales staff and finance staff were very informative and helpful. As I mentioned before; I work in the automotive business and I chose to drive an hour and a half away and bring my business to balise subaru. I am completely satisfied with my purchase and will definitely be recommending this dealership to friends and family! More
Amazing Experience Balise and its employees are amazing! From my initial dealings with the salesman, Alex, the Finance Dept, then service dept; most helpful, experienced Balise and its employees are amazing! From my initial dealings with the salesman, Alex, the Finance Dept, then service dept; most helpful, experienced, down to earth people. Answered all my needs & concerns & got me what I wanted. I'm a very happy returning customer! More
Best sales person that I've had the pleasure of dealing with 'Ive bought many cars in the past and this is my 5th subaru. This has been by far the best hassle free experience I've had at a delership! Estabon wa 'Ive bought many cars in the past and this is my 5th subaru. This has been by far the best hassle free experience I've had at a delership! Estabon was very professional, answered all of my question and did a great job explaining the entire process which put me and my wife at ease unlike some other experiences I've had. Thank You very much for my new Subaru! I will be a repeat customer! More