Balise Nissan of Warwick
Warwick, RI
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Nissan has a webpage where you find the car you want in stock and dealers contact you. LOTS of nearby dealers contacted me. But in the end I drove down to Rhode Island because Balise was the easiest to wor stock and dealers contact you. LOTS of nearby dealers contacted me. But in the end I drove down to Rhode Island because Balise was the easiest to work with. Salesperson CC is awesome (look for the 7ft tall guy and go straight to him). When buying a car I dread going into the “finance guy’s” office. But it turns out Mahmoud was experienced and straightforward. No nonsense just good explanation of what was being signed and I was in and out with no surprises. More
My initial experience was great, I thought it was a very pleasant. I realize now you only receive that treatment while they are trying to make a sale. After that, forget it. After they replaced a tire with pleasant. I realize now you only receive that treatment while they are trying to make a sale. After that, forget it. After they replaced a tire with the wrong one and didn’t notify me until their inventory was off, I had to go there to get it replaced which is inconvenient but whatever. Then a month after sale realizing an error with the title they called me and told me a false story of needing my marriage certificate because there was something wrong with the loan. I guess trying to scare me and fix their error quickly. When I was too smart to fall for that xx because the bank would have contacted me, not them if that was the case, they fessed you and told me the real story. They couldn’t sell my trade in without verifying my name change on the title, therefore they wanted it done ASAP. Had they been honest I would have been more understanding-But, they thought a scare tactic would get them faster results. Poor mgmt, not professional in their approach to correct it with me even after coming out with the truth. Michael Bartley the sales Mgr needs to learn what a professional interaction and email exchange with a customer should sound and look like. An email or text to a customer should not include teenager slang or abbreviations and should definitely not take cheap shots at the customer with sarcasm and rudeness. It’s too bad because I love my car and had my recent experiences not tainted my initial interaction, I would have bought there again. But like I said, before/during sale great- after not so much. More
Well don't know how to start but being a first time car buyer through financing, I was totally afraid to get involved in getting a car through such program because of all the negative and bad experiences buyer through financing, I was totally afraid to get involved in getting a car through such program because of all the negative and bad experiences I hear from family and friends who told me their own experiences. However I knew that I needed a car so I decided to push through with getting me a car and yea fortunately I got in touch with this great salesman and he was truly a God sent just when I needed all the help I needed in getting my car. He was so amazing, very helpful and kind to me throughout the process. I remember he was like "You are going to get this car" and of course he did not just make sure I got the car but he made sure I got a real real good deal that I never thought was possible. Yea Kwame is such an amazing man and I am very very please and happy with his service and I'm happy for my car too. Thanks KWAME. YOU ARE THE BEST More
We did it again. CC worked his magic with us. He was very helpful and patience and thoughtful. He wanted to make sure we were comfortable at all time. This is our second time coming back to Nissan Balise of helpful and patience and thoughtful. He wanted to make sure we were comfortable at all time. This is our second time coming back to Nissan Balise of Warwick, Rhode Island because we were treated like family! Come to see CC he’s phenomenal! More
Terrible dealership. I would not buy from them Quote Terrible dealership. I would not buy from them Quote online prices. Low ball trades ..dealer add one off sticker. Walked out in disgust Poor Terrible dealership. I would not buy from them Quote online prices. Low ball trades ..dealer add one off sticker. Walked out in disgust Poor dealership More
they did everything correct. from salespeople to management to service dept. Luis Ayala the sales person handling this sale was excellent. He worked hard in order to close this sale. He deserves 5 s management to service dept. Luis Ayala the sales person handling this sale was excellent. He worked hard in order to close this sale. He deserves 5 stars. However, there isn't a spot on this rating sheet to rate him. More