Balise Nissan of Warwick

They don't care about the customer Balise gave me a extremely low offer for my trade, that was less than any other dealer that me and my wife visited. They refused to work with us in an Balise gave me a extremely low offer for my trade, that was less than any other dealer that me and my wife visited. They refused to work with us in any way. Our salesman was very disorganized and confusing to listen to. He and the managers did not care if we were even there. I refused to give my business to Balise for the very insulting service I received. They treated me as if I knew nothing about my car when I had gone to several dealers and done extensive research on what my trade in was worth. My salesman also right off the bat gave us empty promises of "negative equity washing"(actual quote from the salesman). They do not want to work with you. This dealer is only there to work for themselves to make money. Don't waste your time with Balise. There are plenty of other dealers such as Hurd in Johnston. They will actually treat you like a reasonable human being by listening to your wants. At least they attempt to compromise by negotiating to make a good deal with you. More

Donny Chakoian Jr. was awesome!! My husband and I went to look at cars, not necessarily to buy anytime soon. That all changed with Donny Chakoian Jr. He was very personable and knew h My husband and I went to look at cars, not necessarily to buy anytime soon. That all changed with Donny Chakoian Jr. He was very personable and knew his stuff. If you go there looking for a car ask for Donny. We left with the perfect car that day and the best experience. He deserves a raise ;) More

Kip Clemetson got me into my 2016 maxima sv ! Kip C. got me into a 2016 maxima sv for less than i was paying for my 2009 maxima..i was very satisfied with the all around service ...from looking ,d Kip C. got me into a 2016 maxima sv for less than i was paying for my 2009 maxima..i was very satisfied with the all around service ...from looking ,driving ,figuring out payment options ,and insurance on my new car thanks, Stephen Russo More

Great experience at Balise My husband & I were looking to purchase a 2016 Nissan Rogue. The salesman at Balise Donny Chakoian Jr. was very personable as well as knowledgable abo My husband & I were looking to purchase a 2016 Nissan Rogue. The salesman at Balise Donny Chakoian Jr. was very personable as well as knowledgable about the vehicle. We never felt pressured or rushed to purchase. We did buy from Donny and would recommend him to anyone we know. More

Belise is the best! I am so happy I went here first when looking for a new car. My experience could not have been any easier, or more pleasant! Everyone was super nice/he I am so happy I went here first when looking for a new car. My experience could not have been any easier, or more pleasant! Everyone was super nice/helpful, and Donny is the best! Make sure you ask for Donny, he'll take good care of you! More

Mike Canavan is the man! Mike is a true professional who cares more about the customer experience vs the paycheck. Mike worked with me on pricing, answering all my questions a Mike is a true professional who cares more about the customer experience vs the paycheck. Mike worked with me on pricing, answering all my questions along the way. In the end game, his overall expertise exceeded my expectations. I would highly recommend Mike to anyone looking for a vehicle. More

Absolutely great staff, from start to finish! So, I unexpectedly found myself in a situation where I needed to find a car. Not that I was in a rush, because I could manage getting by for a short t So, I unexpectedly found myself in a situation where I needed to find a car. Not that I was in a rush, because I could manage getting by for a short time, but I still needed to eventually find a car. I spent about three weeks searching literally every car dealership across Rhode Island. By the weekend of my third straight week I was emotionally drained. Having fallen in love with a Rogue during my used car searches, I thought I would never be able to get one and felt heartbroken that it may never happen for me. I ended up seeing some used Rogue's available when I searched online on Balise Nissan of Warwick's website. So, I went to take a look. I had dealt with to this point, probably every type of salesperson at my searches through all dealerships, from unsavory, to rude, to cruel, to just downright ignorant, so I showed up somewhat defensive having had so many bad experiences to this point. However, from the second we walked in the parking lot, we were greeted by a salesperson (I'm sorry I forgot your name) and he was a delight for the short time we got to speak with him as he had an appointment that showed up at the same time so he had to go. He was friendly and listened to what I was looking for, he had a great smile and a wonderful personality which immediately put my nerves at ease. When he left, we were given another salesman, Bruce Reis. Honestly, I never met someone that was so made for this type of profession! He was sweet, nice and caring. He patiently listened to my frustration, my wants, my needs, my bitter experiences, all with a smile and a kind demeanor. He put my fears at rest and was so patient with me. I can only imagine how I was at the time having been so frustrated by this time through the last few weeks! He understand my love for the Rogue and literally did everything he could to help me get my dreams to come true. Between Bruce and Mike Sepe, they helped me make my wish come true! Somehow I went from possibly getting a used Rogue, to getting into a brand new 2016 Rogue lease, and I am beyond thrilled. I spent about two days with them from my initial stop on a Sunday, and then returning the next day on Monday after work. They had the patience of angels to deal with my emotional roller coaster ride! If you guys ever see this review, thank you Bruce and Mike! Like I said that first day, I hope you make me a Nissan owner for life, and you have! I recommend you both to everyone I know and will continue to do so. Keep up the good work Bruce, like I told you, you have the BEST personality and demeanor for that job! I see lots of great things for you there at Nissan! See you all soon. More

Professional and straight-shooting salesman. Good deal made After getting played during my last car purchase several years back, I was focused on making sure I didn't fall for any sales tricks when scoping out After getting played during my last car purchase several years back, I was focused on making sure I didn't fall for any sales tricks when scoping out a lease on a Nissan Rogue. Heleno, at Balise Nissan, was the third car salesman I talked to when looking for a used car purchase --> which evolved into a lease search. Heleno was professional, knowledgeable, and most importantly-a straight shooter. At no time did I feel like I was being pressured, tricked, or lied to. After getting a reasonably competitive quote from him, I shopped around to other dealerships [where I encountered a wide variety of salesman-Many with the stereo-typical/slimy approach]. As Heleno had been so forthright and patient/ accommodating with us through the early part of the process-I promised him I would revisit him if given a more competitive quote-Before signing final papers. I am glad I made good on my word with this-as he was able to match that quote, plus throw in a couple of maintenance perks. At the end, I am happy that he and his dealership got my business, rather than a few of the less savory people I dealt with. So Far, I am happy with the deal I got into, and would highly recommend both Balise Nissan and Heleno Miranda as a salesman. More

Service I sent this e-mail to service at Balise Nissan in Warwick, RI. I felt that I would like to share it to other potential customers. Joseph, I want t I sent this e-mail to service at Balise Nissan in Warwick, RI. I felt that I would like to share it to other potential customers. Joseph, I want to thank you for the individualized attention I experienced, and professionalism, with the service I received yesterday and today. I was made to feel that the customer was cared for. In my last two new automobile purchase’s, one at Tarbox (Hyundai) and the other at Tasca (Ford), I felt I was just a number. It’s a nice feeling that after the sale, the customer is cared for at Balise.. Thank you and Amanda, to a nice welcome for me to the Balise family. Bruce Nixon More