Balise Mazda
Springfield, MA
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Horrible service, will charge you for unnecessary items, and take extensive time for repairs. Do not take your Mazda here, make the trip to Hartford. Trust me. and take extensive time for repairs. Do not take your Mazda here, make the trip to Hartford. Trust me. More
i bought a car five years ago at this same dealership i bought a car five years ago at this same dealership from the showroom to the service department the whole experience was great they made the pr i bought a car five years ago at this same dealership from the showroom to the service department the whole experience was great they made the process very friendly and stress free, the after sale service is outstanding thus great product great people consistent service is what made me decide to buy another car from them today hopefully stay with balise mazda in the future ,my sincere thanks to the dedicated and friendly team at balise mazda, More
Work was completed in half the time quoted. Would highly recommend Balise Mazda. Purchased the car in 15 minutes - price was right where it should have been, paid a fair price for my trade-in. Deal was don recommend Balise Mazda. Purchased the car in 15 minutes - price was right where it should have been, paid a fair price for my trade-in. Deal was done in minute, service department excellent. More
We recently received outstanding service on our Mazda CX-9. Thanks to Mike Y and crew for making it happen. The work was done on time and accuratly and we could have not asked for more. CX-9. Thanks to Mike Y and crew for making it happen. The work was done on time and accuratly and we could have not asked for more. More
Parts department assisted in choosing tires, explained types, etc. Service for new tires, alignment, oil/filter change, and wiper blades took less than an hour....what GREAT overall service! types, etc. Service for new tires, alignment, oil/filter change, and wiper blades took less than an hour....what GREAT overall service! More
The service department is outstanding. They are never at a loss as to why I am there. It's nice to be remembered and these gentlemen remember things like--I take my car to Florida every Christmas- and that a loss as to why I am there. It's nice to be remembered and these gentlemen remember things like--I take my car to Florida every Christmas- and that I live in Connecticut and it takes me about 35 minutes to get to the dealer. They are always friendly and efficient. They are so careful and considerate when I wait for my service (I always wait since I live far away) but they keep updating me so that I know how long I will really be. This time I even test drove a new CX-9 and although I had been considering moving to a Mercedes becasuse of the safety features--after I drove the CX-9, I was so impressed with it that I may very well change my mind. More
Mary was wonderful. She took her time to help me pick out exactly what i wanted and needed in a car. I would absolutely recommend Balise mazda and Mary Bartoszek. exactly what i wanted and needed in a car. I would absolutely recommend Balise mazda and Mary Bartoszek. More
This is my second Mazda and first from Balise. I went to the previous dealer where I purchased my first Mazda and all the staff had changed and they didn't seem interested in worknig with me. I made some i the previous dealer where I purchased my first Mazda and all the staff had changed and they didn't seem interested in worknig with me. I made some internet inquiries and Balise contacted me and she seemed very upfront so I decided to drive up and take a look. They found the exact car I wanted and everyone was really easy going. They offered me a good price without alot of cardealer crap and made the whole thing pretty easy. They even showed me how much it would be to service my car and even had a board that compared their prices with other places. Nobody has ever done that before. That really impressed me. I'm glad I decided to try Balise. More
These guys returned my car with epoxy holding the bumper on rather than the clips the car was designed with, and said nothing. They replaced 4 spark plugs and a fuel pump to fix a problem that was a bad he on rather than the clips the car was designed with, and said nothing. They replaced 4 spark plugs and a fuel pump to fix a problem that was a bad head gasket. I never went in for a $200 repair that didn't turn out to be over $600. The last straw was finding a broken spark plug that hey had put in.. I will not be back again. More
They have a good selection of Mazdas and some trade ins. The price was okay, but the customer service was rude to say the least. Do yourself a favor and drive by Balize Mazda and don't PULL IN. The sales re The price was okay, but the customer service was rude to say the least. Do yourself a favor and drive by Balize Mazda and don't PULL IN. The sales rep at Honda Balize were much more informative and straight forward. No Jedi Mind games there. More