Balise Mazda

Good experience Ashley at Balise was patient and worked to find the right car for me. She was extremely knowledgeable about the different models and took the time to Ashley at Balise was patient and worked to find the right car for me. She was extremely knowledgeable about the different models and took the time to explain all the different features of all the cars I looked at, and then went over everything again when I was ready to take the car home. No one has ever done that for me before and it really made the adjustment to the new car a breeze. I took off one star because the service department sent me home in a car with a non-functional fog light despite it being one of the items they supposedly checked during the certified-preowned inspection. Not a critical or urgent repair, but it meant another trip back to the dealer and time out of my day to get it taken care of. I will say the service department was very friendly and responsive when notified of the issue. More

False Advertsing If I am looking at the review of the Mazda 6 Grand Touring and an add on the page says that a specific dealer has THIS model at a price nearly $10,000 If I am looking at the review of the Mazda 6 Grand Touring and an add on the page says that a specific dealer has THIS model at a price nearly $10,000 less than the average deal, that is an add I will look at! When I did, the model I specified was MORE expensive than the average retail price! Don't waste my time with fraudulant adds! More

Love them Our sales rep was so helpful and it was a awesome experience. We got the exact car we wanted and they took every measure to make it possible! Our sales rep was so helpful and it was a awesome experience. We got the exact car we wanted and they took every measure to make it possible! More

Balise Mazda is where it's at! Let's face it...shopping for a car can be stressful and sometimes a bit frustrating. But our salesman--Kenny--was respectful, knowledgeable, and extre Let's face it...shopping for a car can be stressful and sometimes a bit frustrating. But our salesman--Kenny--was respectful, knowledgeable, and extremely helpful through the entire process. He made sure we had everything we needed and he was very forthcoming with information while we weighed our options. Not once did we feel pressured or uncomfortable. The rest of the Balise Mazda team was also extremely kind and helpful too--from Chantilly in the finance department, the guys in the service department, and Rich the general manager. This group of individuals work together, and we are so happy that we chose to bring our business to them. They truly looked out for us! Thank you Balise Mazda :) More

Great experience with Ashley Ashley was great! She was very knowledgeable and made the process of buying a car very easy. She was very friendly and a pleasure to deal with. Ashley was great! She was very knowledgeable and made the process of buying a car very easy. She was very friendly and a pleasure to deal with. More

Great experience! Helpful, knowledgeable, and most importantly straightforward and honest. Would definitely recommend to anyone looking for a Mazda. They also took car Helpful, knowledgeable, and most importantly straightforward and honest. Would definitely recommend to anyone looking for a Mazda. They also took care of everything for us with the registry. More

Great experience. I have never bought a car from a dealership before. Allan made the whole process extremely easy. He was very knowledgable and friendly. The whole staf I have never bought a car from a dealership before. Allan made the whole process extremely easy. He was very knowledgable and friendly. The whole staff was pleasant. Such a great experience. More

Quick, easy and enjoyable I went to Mazda to inquire about leasing a vehicle after a car accident that happened to me, leaving my truck totaled. Mark made the whole process eas I went to Mazda to inquire about leasing a vehicle after a car accident that happened to me, leaving my truck totaled. Mark made the whole process easy and enjoyable. His personality and ability to answer questions made it an easy choice. He checked in, but was not forceful and took care of all the heavy work. I’d definitely recommend Balise Mazda! Oh yea, and I LOVE my CX-5!😊 More

Very nice parts/service experience @ Balise Mazda. Called dealership looking for replacement battery for my wife's car. Parts had the battery in stock ready to go. Went to pick it up to find they would Called dealership looking for replacement battery for my wife's car. Parts had the battery in stock ready to go. Went to pick it up to find they would install it for free and could do it right away. Car was ready to roll by the time I was done with the transaction at the service desk. This was super convenient and much appreciated, with parts and service working together to expedite a customers request. I left the dealership feeling like the staff in both departments cared that I was happy with their exceptional performance. More

Delightful and easy Chanillie was extremely knowledgeable, friendly not pushy, and very easy to work with. Her likes what she does and it shows through. We were not press Chanillie was extremely knowledgeable, friendly not pushy, and very easy to work with. Her likes what she does and it shows through. We were not pressured or bugged and that is why we had a great experience buying the Mazda CX-5 More