Balise Mazda
Springfield, MA
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I had an idea of what I was looking for when I came to Balise Mazda, but Ashley really made it very comfortable to shop and test drive. If I had any questions, she was very available but at no time did I Balise Mazda, but Ashley really made it very comfortable to shop and test drive. If I had any questions, she was very available but at no time did I feel rushed or pushed into a purchase. They are just as excited as you are when choosing to get into a new car. This is my second purchase from a Balise dealership and I'm fairly certain will not be my last! More
I was helping my Son find a used car. I reached out to Balise and another dealer about the car he was looking for. Ashley was quick to respond and answered all our questions. We took it for a test drive Balise and another dealer about the car he was looking for. Ashley was quick to respond and answered all our questions. We took it for a test drive the next day. Ashely was the best sales person I have ever had when buying a car. Friendly, professional and efficient! She went above and beyond on all aspects of the deal. The car was great, new tires, brakes, wipers etc. Overall a great used car buying experience. Thanks again, Ashely! Mark and Gage. More
Ashley was amazing. She went above and beyond in helping me purchase my first car. She makes herself available for any questions or concerns and is extremely knowledgeable. I would definitely recommend her me purchase my first car. She makes herself available for any questions or concerns and is extremely knowledgeable. I would definitely recommend her to anyone. Thank you, Ashley, for an awesome experience! More
It was a simple request. Looking for 2 AWD SUV/Cars, and trading in 3 older cars. Sent 12 dealers from 5 different brands the same email with the trade-in info (including VINs and realistic vehicle conditio trading in 3 older cars. Sent 12 dealers from 5 different brands the same email with the trade-in info (including VINs and realistic vehicle condition), 2 stock #s from there lots, and a simple request to send their best numbers via EMAIL. Ashley had numbers to me within hours, as well as recommendations for some other cars on the lot. The next day we were up there with 2 of the 3 trade-ins for appraisal. As expected, the appraisal numbers were spot on. Ashley was full of great info on the cars and never pressured the deals. Ashley kept sending the numbers for different vehicles and lease/sale terms and the response was immediate. Other dealers only sent emails to stop in or tried calling me on the phone with no numbers. In this day and age it is a few minutes to put some numbers into a computer and send out the numbers a customer is looking at. I'm guessing the other dealers didn't want to sell 2 cars with a couple of computer inputs. After looking at a bunch of models, we definitely liked the Mazda's the best and the service that Ashley provided made the decision so easy. It was a pleasure dealing with Ashley at Balise Mazda and would definitely send my friends to Ashley to buy their Mazda. More
Ashley was an amazing salesperson. She was extremely helpful and knowledgeable!!! Made buying a car fun and easy. I would definitely refer friends and family to her!!! helpful and knowledgeable!!! Made buying a car fun and easy. I would definitely refer friends and family to her!!! More
Found the Lincoln model I was interested it a Balise Mazda. I was met by Ashley and inquired about the Lincoln. After a test drive and the numbers for purchase were made available. We agreed and Ashley Mazda. I was met by Ashley and inquired about the Lincoln. After a test drive and the numbers for purchase were made available. We agreed and Ashley took care of all the details from then on but what most impressed me was a follow up call after the purchase. This is an example of her professionalism and commitment to her customers. More
Mazda CX-5 Ashley made my experience buying my first brand new car enjoyable. She was polite, attentive and knowledgeable throughout the entire process. From the Ashley made my experience buying my first brand new car enjoyable. She was polite, attentive and knowledgeable throughout the entire process. From the start of looking around the lot to receiving a full rundown of the cars features it was excellent. Ashley had an answer for all of my questions. I would recommend her to anyone. More
Professional and thorough. Calli and Brendan were very professional and made buying my car a pleasant experience. They were both very organized and thorough. Would definitely bu Calli and Brendan were very professional and made buying my car a pleasant experience. They were both very organized and thorough. Would definitely buy from Balise Mazda again. More
Irwin and the Finance Manager gave me top notch service buying my 2019 cx 5 a nd I would highly recommend them to family snd friends. and the Finance Manager gave me top notch service buying my 2019 cx 5 a nd I would highly recommend them to family snd friends. More
Great pre-sale service I had Miguel guide me through the leasing process of a CX-3 sport. He was friendly, professional, and considerate -- also very knowledgeable about the I had Miguel guide me through the leasing process of a CX-3 sport. He was friendly, professional, and considerate -- also very knowledgeable about the car. Although I didn't end up leasing the car because the bank didn't approve my application, Miguel's service impressed me. More