Balise Mazda
Springfield, MA
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I wanted to trade in my car for a newer certified preowned car. I worked with Calli Stone. She was extremely helpful and knowledgeable, Calli was able to answer all questions I had about the car. I c preowned car. I worked with Calli Stone. She was extremely helpful and knowledgeable, Calli was able to answer all questions I had about the car. I called ahead about the car I was interested in and she had it read with a plate on it up front for me to test drive. She did a quick go over of some features and let me take it for a drive. I loved the car and decided to proceed with the trade in. I was able to negotiate the price of my trade in to a higher amount, negotiated the price of the warranty down, and I was able to negotiate my interest rate down as well. It was an easy process to negotiate pricing I feel they were very fair with me and I like the new to me car I got. All the staff I dealt with were very helpful and polite. They also didnt send my credit app out to a whole bunch of banks like other dealerships do, which has a bad impact on your credit. They selected 3 and got me a reasonable financing offer. Upon delivery Calli spent over an hour in the car with me going over all the features of the vehicle and making sure my phone was on the bluetooth etc. This was by far the best sales person car delivery I have had in a very long time. Major xxxxxxto Calli Stone. My only complaint was the detailing of the car upon delivery the next day. The car had a few light scratches in the clear coat that could easily buff out and I asked they be buffed out. And the detailing staff did not do it. The detail center also wildly over did it on the tire dressing. They put so much stuff on there it was so shiny, it looked like Vaseline, and splattered all over the sides of the car as soon as I started to drive. It took 4 trips through the car wash and some cleaning by hand to get that stuff off the sides of the car. I did follow up and talk to them about that, they said they would address the situation. Overall very happy with the dealership and the sales staff. If you're in the market for a new or used car stop by and see Calli Stone, she is experienced and knows about the cars she's selling! More
Recently bought a new cx 5 from Balise. Ashley Pingree was an excellent salesperson…extremely knowledgeable, upbeat but laid back enough that I didn’t feel pressured at all. Overall it wa Ashley Pingree was an excellent salesperson…extremely knowledgeable, upbeat but laid back enough that I didn’t feel pressured at all. Overall it was a pleasant experience. More
My total experience with balise mazda was very enjoyable and involved zero stress. Ashley Pingree was the salesperson I dealt with , who possessed knowledge of the cx-5 ( carbon addition) as if she was on t and involved zero stress. Ashley Pingree was the salesperson I dealt with , who possessed knowledge of the cx-5 ( carbon addition) as if she was on the engineering design team . I would HIGHLY recommend this dealership to anyone needing a vehicle a vehicle More
If you are looking for a quality vehicle select Mazda and Balise Mazda for a quality dealership. We have purchased five vehicles from them the latest a 2021 CX-9 Grand Touring. Ashley has guided us through t Balise Mazda for a quality dealership. We have purchased five vehicles from them the latest a 2021 CX-9 Grand Touring. Ashley has guided us through the last three and is an outstanding salesperson paying attention to every detail and making sure the process goes smoothly. She and the rest of the staff have always treated us with respect and professionalism. We have gotten more than fair deals from Balise both on the trade in and purchase. Their new building is a state-of-the-art facility. I highly recommend you take a look at Balise Mazda for your next purchase and ask for Ashley. More
Ashley at Balise Mazda was fantastic! I wanted to buy my car from Balise because they have never let me down. The car I wanted wasn’t on the lot. She found the car I wanted and I was driving it In just a fe car from Balise because they have never let me down. The car I wanted wasn’t on the lot. She found the car I wanted and I was driving it In just a few days. Ashley sets the standard for what buying a car should be like. She is knowledgeable, personable, and friendly. I highly recommend seeing Ashley if you are thinking about a mazda. More