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Balise Hyundai of Fairfield
Fairfield, CT
191 Reviews
At Balise Hyundai of Fairfield, our mission is to deliver a better, more personalized car-buying experience for every customer. We are committed to offering an exceptional selection of innovative, reliable Hyundai vehicles, competitive pricing, and flexible financing options tailored to individual budgets. Through transparency and respect, we focus on building lasting relationships and making every step of ownership simple and rewarding.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
By Type
Showing 191 reviews
July 24, 2012
They sold me a car full of MICE. I trade in two luxury cars in an excellent condition and I bought two new Hyundais thinking I can save some money. Two days later I discover that my kid’s stroller and car cars in an excellent condition and I bought two new Hyundais thinking I can save some money. Two days later I discover that my kid’s stroller and car seat that I had in one of the cars were destroyed. I called the dealership and the headquarters right away explaining to them that one of the cars they sold me was full of mice. They told me that they are not responsible for anything and they don't care about the condition of the car. I leave in my house for 7 years and I have 4 cars on my lot. We never had problems with mice. The car is destroyed the mice ate the dashboard, wires in the engine and the seats. This is the worst experience I ever had in my life. I called the headquarters and they basically told me that this is not their problem. Don’t buy Hyundai, eventually it would cost you more than a luxury car. At least not from the Fairfield dealership in Connecticut. Once they sell you the car the next day they don’t know you. The worst customer service of my life. Now I have to pay $23,000 loan for a destroyed car. I am wondering if the president of Hyundai would like to have his kids traveling in a car destroyed by mice. PS: DO NOT BUY HYUNDAI. More
by Dimitrios111
Employees Worked With
Dimitrios Giasimakis
