Balise Hyundai of Fairfield
Fairfield, CT
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They sold me a car full of MICE. I trade in two luxury cars in an excellent condition and I bought two new Hyundais thinking I can save some money. Two days later I discover that my kid’s stroller and car cars in an excellent condition and I bought two new Hyundais thinking I can save some money. Two days later I discover that my kid’s stroller and car seat that I had in one of the cars were destroyed. I called the dealership and the headquarters right away explaining to them that one of the cars they sold me was full of mice. They told me that they are not responsible for anything and they don't care about the condition of the car. I leave in my house for 7 years and I have 4 cars on my lot. We never had problems with mice. The car is destroyed the mice ate the dashboard, wires in the engine and the seats. This is the worst experience I ever had in my life. I called the headquarters and they basically told me that this is not their problem. Don’t buy Hyundai, eventually it would cost you more than a luxury car. At least not from the Fairfield dealership in Connecticut. Once they sell you the car the next day they don’t know you. The worst customer service of my life. Now I have to pay $23,000 loan for a destroyed car. I am wondering if the president of Hyundai would like to have his kids traveling in a car destroyed by mice. PS: DO NOT BUY HYUNDAI. More