Balise Hyundai of Cape Cod

Routine Maintenance I actually took my vehicle in for routine maintenance and while I was in the waiting room I received a call from the dealership asking if I was intere I actually took my vehicle in for routine maintenance and while I was in the waiting room I received a call from the dealership asking if I was interested in upgrading to a newer vehicle. I was not interested but the sales employee approached me and persuaded me to at least look at some numbers and options. Needless to say I did eventually purchase a 2014 Tucson. I did not feel obligated to purchase and OBrian was very considerate of my hesitation since I was very happy with the 2011 Tuscon I already had. I will continue to recommend this dealership to all of my friends and family. The service is exceptional. More

Great experience. I had done fairly extensive research before going in, and even though my Hyundai kept coming up in my research, I didn't know anyone who has one, and was expecting to just go in and cros before going in, and even though my Hyundai kept coming up in my research, I didn't know anyone who has one, and was expecting to just go in and cross it off my list. Silly me. I know own a 2011 Sonata. The salesman, Mark Anderson was really easy to deal with. He really listened, and best of all, everything he said was true (I had walked away from a few other cars I probably would have been happy with because the sales people couldn't stop lying). All the cars I looked at there were priced well (I looked at Edmunds, CR, and did a lot of phone shopping) so haggling was pretty minimal. I was never rushed, and never made to feel that if I didn't sign today, I'd lose the opportunity of a lifetime, or any other dealership BS. I've been driving it for almost a month, and I'm quite pleased. More

My car was very close to being paid off when I had an accident that totaled it. Needless to say, looking for another car was not something I wanted to do, and I wasn't sure I could even afford one. Th accident that totaled it. Needless to say, looking for another car was not something I wanted to do, and I wasn't sure I could even afford one. The folks at Balise Hyundai had me walking out with a certified pre-owned car and a smile on my face. My salesperson, Judy McLaughlin, was extremely helpful and caring. She went to bat for me and came up with a great price on an Elantra. James Tinsley, the Business Manager, worked very hard getting me the interest rate and monthly payment I could live with. All-in-all, the experience was seamless from start to finish. I would definitely recommend Balise Hyundai. Wish I could remember the Sales Manager on duty that day, but THANK YOU to everyone who made my experience at Balise Hyundai such a good one! More

I had to call AAA because I locked my keys in the trunk. The AAA service broke the locks on both my front doors of my 2013 Elantra not even 4 months old so neither would open from the outside.. The service The AAA service broke the locks on both my front doors of my 2013 Elantra not even 4 months old so neither would open from the outside.. The service manager went out of his way to coordinate the cost of the repair with Davis the AAA co. and also the painting of the damage by the tin knocker of Orleans which I had already scheduled because of an accident requiring the back passenger side door to be painted. I do not know of the quality of the work as the parts did not come in overnight. Balise has given me a rental as I live in Orleans until the repair is made ,hopefully on Monday. The service manager relieved me of having to negotiate with both Davis and Tin Knocker about the payment and also got me home from Hyannis. I wish I could remember the Managers name but will thank him personally when I pick up my car. More

This was my first new car purchase after graduating college. The crew who helped me buy my first car was unbelievable. Jake Roberts was my sales guy and the experience I had with him was fantastic. He college. The crew who helped me buy my first car was unbelievable. Jake Roberts was my sales guy and the experience I had with him was fantastic. He was always there to answer any questions or concerns I had. He made buying my first car easy and lifted a lot of stress off of my shoulders. Every time I walked into the dealership I was greeted by one of the employees and always felt comfortable. I definitely would recommend this dealership to anyone. They are very knowledgeable and make purchasing a car very easy and managable. Two thumbs up!!!! More

I recently purchased a new vehicle from the dealership and my overall experience was wonderful. Kevin Heinrich the Sales and Leasing Consultant was friendly, informative and patient. He showed me a few and my overall experience was wonderful. Kevin Heinrich the Sales and Leasing Consultant was friendly, informative and patient. He showed me a few different cars but was able to find the right car for me for the right price. He was able to get my car payment in the price range that I wanted it to be plus I was able to get a vehicle that had a whole bunch of extras. James Tinsley the Business Manager completed the finance paperwork with me and he was also very friendly and knowledgeable. We were able to complete the paperwork in a timely manner which was greatly appreciated. Overall the dealership was wonderful. I would recommend anyone looking for a vehicle to go to Balise Hyundai of Cape Cod. More

My husband and I recently leased a Genesis from Jay Hoyt, the General Manager of Hyundai Balise of Cape Cod. The entire process was effortless thanks to Jay and his team of curtious and knowledgable profes the General Manager of Hyundai Balise of Cape Cod. The entire process was effortless thanks to Jay and his team of curtious and knowledgable professionals. I highly recommend this dealership for the overall wonderful experience of leasing a car and of course the great value of driving a Hyundai! More

I am extremely happy with the service I receive at Balise of Cape Cod from my sales representative, Judy McGlochlin to Tony the Service Manager and His very able, knowledgeable, helpful and polite staff. I a of Cape Cod from my sales representative, Judy McGlochlin to Tony the Service Manager and His very able, knowledgeable, helpful and polite staff. I ask many many questions and they are all answered quickly and politely without trying to make up answers. I find their answers very reasonable and correct. We have purchased 4 cars since 2003 from the Cape Cod Hyundai dealers Balise and the predecessor Miskinis, but not (Joe LaHamm). More

I visited the dealership just to show my granddaughter a car that I liked. I was greeted by Peter Stout. He asked me if I would like to test drive the vehicle. It was a 2012 Hyundai Veloster. I said OK, car that I liked. I was greeted by Peter Stout. He asked me if I would like to test drive the vehicle. It was a 2012 Hyundai Veloster. I said OK, and off me and my two granddaughters went. I was very impressed with the way the vehicle handled. I showed my husband and my daughter the vehicle. Everyone seemed to like the vehicle. I had no intentions in purchasing a new vehicle that day, I was just pointing out to my granddaughters a vehicle that I thought was "cool". When I returned from the test drive, I was approachedby JJ Hoyt. He asked what I thought of the vehicle. I told him I loved it, but didn't think I could afford a new vehicle. He ran some number for me, and they were not in my budget. I told him that if he could make the payments the same as what I was currently paying,I would consider it. I figured that would never happen and off I went. About 2 days later, Mr. Hoyt called me with the good news that my payments would remain the same,so naturally I had to now buy the vehicle. When I went in to sign the papers for my new purchase I dealt with James Tinsley. I have purchased many vehicles in my time as a driver, but never had such a good experience as I did with Mr. Tinsley. He was very professional and explained everything i detail that I was signing. He had me in and out in no time at all. Then I sat with Mr. Stout, who went over every inch of the vehicle with me. He was very helpful and knowledgable about the vehicle. He was able to answer all of my questions. He even hooked up my phone to the car. I would definately recommend anyone interested in purchasing a vehicle to Balise Hyundai of Cape Cod, and I have sent peple there for their purchase. More

THIS WILL SUBSTANTIATE WHY WE GAVE BALISE HYUNDAI IN HYANNIS MASS. THE HIGHEST RATING IN ALL CATEGORIES.... I live in Kitchener, Ontario, Canada. My wife Judy and I have been vacationing on Cape Cod fo HYANNIS MASS. THE HIGHEST RATING IN ALL CATEGORIES.... I live in Kitchener, Ontario, Canada. My wife Judy and I have been vacationing on Cape Cod for 40 of the last 43 years. Prior to going to the Cape this year, we sold our 2000 Pontiac Montana and bought a 2007 Hyundai Santa Fe locally here in Kitchener. Recognizing that we would not have as much room in the Santa Fe compared to the Montana to transport all our stuff to the Cape, we purchased a car top bag on-line. While it had lots of space to store our belongings, the strap configuration to hold it on the roof of the Santa Fe was not the best due to the design (window placement etc) of the Santa Fe. We got to Cape Cod, but had to stop periodically and tighten the straps. Being not 100% happy with our car top bag, we decided to look around Hyannis for a hard top cargo carrier. We went to several places, but couldn't find what we wanted and at a price we wanted to pay. Finally my wife Judy said...why don't we go to the local Hyundai dealership which was Balise Hyundai on Yarmouth Road in Hyannis. So that is exactly what we did. We went into the Parts Dep't at Balise and talked to 3 very nice people, one of which was Mike. Mike listened very carefully to our request, and went on their Hyundai network to see if he could find what we wanted. He came back to us with some great news that he had found exactly what we wanted and at a price we were willing to pay. I had several questions regarding the compatibility of the car top cargo carrier with my Santa Fe two side rails and cross members(2). Mike went out in the yard and looked at my rail configuration twice and each time he went back inside and made a phone call to another Hyundai location to get my questions answered. He even produced a printout of the answers to my questions. That was on Thursday, July 12th, and Mike arranged to have it shipped to his dealership from New Jersey two days later on July 14th. I can't say enough about how Mike took our situation on as a personal challenge to help us. He went the extra mile ,and through his efforts Balise Hyundai got the sale. Mike never rushed us and was never pushy. He was patient to help us work through our dilemma. In short, Balise are very fortunate to have such a tenacious, kind and pleasant customer-focused individual on their staff. Then we met Tony the Service Manager who did the install on the Saturday afternoon. Like Mike, Tony is very pleasant and focused on his job. With the help of one of his staff, Tony adjusted the cross rails on the Santa Fe to accommodate the cargo carrier, and completed the install. He installed it in record time and did it in exactly the time I was previously quoted when I purchased the cargo carrier. Both Mike and Tony are excellent employees, and Judy and I wish them well. Finally, we went and saw JJ the General Manager, and expressed how happy we were with the service we got from Mike and Tony. JJ was very nice and was very appreciative that we had taken the time to stop by his office and tell him. In conclusion, if people that are reading this review live in the Hyannis or surrounding area and are looking for a great vehicle backed by customer focused staff, then go check out the inventory and the folks at Balise Hyundai on Yarmouth Rd in Hyannis...if you are like Judy and I you won't be disappointed. ALL of the information I have provided in this review is honest and unsolicited. I took the time to write this because Balise Hyundai deserves it . More