Balise Hyundai of Cape Cod

Working with Jeremy Mann at Balise Hyundai of Cape Cod was a great experience. Jeremy really hustled trying to find me exactly what I was looking for, a hybrid Santa Fe Calligraphy in the color I wanted,e was a great experience. Jeremy really hustled trying to find me exactly what I was looking for, a hybrid Santa Fe Calligraphy in the color I wanted,etc. He kept in contact with me through the entire process, even on his after work hours. He is a knowledgeable and trustworthy dealer whom I would 100% recommend to anyone else looking for a Hyundai! More

I have been buying my cars from Hyundai for over 20 years but in all that time I never met a staff member who was as excellent as new Service Manager Adrian Dalzell. He is the nicest and most knowledgeable but in all that time I never met a staff member who was as excellent as new Service Manager Adrian Dalzell. He is the nicest and most knowledgeable staff person I ever met at Balise Hyundai. Adrian is top of the line in service!!! More

Worked with Felipe and it was a great experience from beginning to end! I am from off Cape Cod and shopped a few other Hyundai dealers for a price on a new Palisade. They not only gave me the best pric beginning to end! I am from off Cape Cod and shopped a few other Hyundai dealers for a price on a new Palisade. They not only gave me the best price right away without having to haggle but the whole process was done remotely and they brought me the car! 5 Stars!!!! More

Buying a new car is very often a time consuming, stressful and sometimes unpleasant experience. This is even more true when considering a pre-owned vehicle. At Belize they were on the ball frm the b stressful and sometimes unpleasant experience. This is even more true when considering a pre-owned vehicle. At Belize they were on the ball frm the beginning. Mr Darrell Askew quickly got all the necessary information from me and gave me my options. I felt his answers to my questions were always sincere , and though he intended to make a sale he never pressured me, Ultimately he sold me a car that I was happy to drive away with and didn’t feel as though I over spent. And I got a car that suits me. Mr Askews attention to small details helped expedite and finalize my purchase. If you’re shopping for a car on Cape Cod be sure to check out Balise Hyundai and ask for Mr Darrell Askew. More

friendly staff, many different options of car, helpful sales representative, great service and wonderful crew sales representative, great service and wonderful crew More

Blatantly dishonest and deceptive. First, Darrell Askew, sales rep, raised the price of the car 1,000 dollars above the Balise advertised price in his offer. The 995.00 coating fee was hidden until the ap sales rep, raised the price of the car 1,000 dollars above the Balise advertised price in his offer. The 995.00 coating fee was hidden until the appearance of the offer, and was non-negotiable. The document dollar. fees were over 600.00. There was no mention of the APR, and was high even with pre-approval. Darrell was just doing his job I understand that. Jason, a sales manager was dismissive and rude. Balise is the nightmare dealership that Consumer Reports urges you to avoid. You have been warned. More

Thought I was back to the 1980's with what Jason insisted was "added value" with $2,000 worth of 3M paint protection, $500 worth of premium floor mats and asking me for an extra $500 if I was not going to fi was "added value" with $2,000 worth of 3M paint protection, $500 worth of premium floor mats and asking me for an extra $500 if I was not going to finance through them. Also informed me that other Hyundai dealers were just adding up to $5,000 over MSRP and offering nothing for it and that Balise can "sell for whatever they want" Is Hyundai Corp really okay with this crap? More

I went online to research a new Sonada and get quotes. They called me the next day to set up a test drive. I thought why not, I'll get a better idea if this is the car I want. When I showed up at the appo They called me the next day to set up a test drive. I thought why not, I'll get a better idea if this is the car I want. When I showed up at the appointment, Jeremy told me they didn't have that trim model on the lot. He then pushed me to get a different one that they had on the lot. When I said no, I wanted that trim model. He pushed for me to sign paperwork to commit to buying the car before he would see if he could locate it at a sister dealership. I then got up and started to leave, that's when he got Jason and the two of them tried to intimidate me into signing the paperwork. I will NEVER go to Balise again! More

I had a bad experience trying to get my car on the Hyundai Balise !! I agreed a 2.9% interest, the seller said he had reached 2.9%, I asked to see the final values ​​of the negotiation during the wee Hyundai Balise !! I agreed a 2.9% interest, the seller said he had reached 2.9%, I asked to see the final values ​​of the negotiation during the week and he did not give me the numbers, when I went to sign the papers the real number was 3.9%, I disagreed and the manager Jason was very badly educated with me and spoke some bad words !! The following week the general manager called me apologizing for the accident and we negotiated the purchase of the car in the face of the sincere apologies of the General Manager who really knows how to treat people differently from Manager Jason who was stupid !!! We bought the car, took the car on Tuesday 03/30 and the car showed problems with 4x4s as soon as we left the store at 6:30 pm, the next day on Wednesday 03/31 and returned the car to Hyundai at 9 : 30 am, I explained about the problem they said they were going to take the car to the garage to find out the problem !! I asked if in these cases they would have a spare car, since they had just bought the car and on the next day they no longer had the car !! They said that I would not be entitled to the spare car !!! I said that I wanted to undo the purchase of the car and they said that it would not be possible !!! During the week I called Balis Hyndai several times to get news of the car and they did not answer any calls, I made several calls during the week !!! Today I went to Hyundai Balise to find out what was going on with my car and again I was treated badly by Jason, the security cameras are proof of what he did, I asked where my car was at Balise Service, BMW service and they said that they didn’t know where my car was, it’s absurd that nobody has information about the car and doesn’t know what’s going on !!! I am very sad, because I was fulfilling a dream of my mother to have a new and good car and now we are facing a nightmare where the responsible of Hyundai has no information about the car that was returned to the store 13 hours after we got the car. car believing that we were making an excellent purchase !!! More

Went in for a lease. Test drove it and after the sales person said "so you want it?" After going through the particulars of the lease I put down a deposit, filled out a credit request, signed a bunch of person said "so you want it?" After going through the particulars of the lease I put down a deposit, filled out a credit request, signed a bunch of papers and was told to come back the next day to meet with the financial people to sign the rest of the paperwork. I was told to make sure I called my insurance company first thing in the morning to let them know I was getting a new car. Perhaps they should run your credit BEFORE they have you sign initial paperwork, put down a deposit and congratulate you! Called the next day and was told, oh sorry, we can't give you the car because of your credit. Bad bad policy to say Congrats and then the next day, say...never mind. I will never go to Balise again and suggest if you do, if your not sure about your credit, make sure they check it before they start shaking your hand and saying congratulations. More