Balise Hyundai
Springfield, MA
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A pleasant experience The Staff at Balise Hyundai was courtious and helpful. Buying a car can be a stressful experience, and they made me feel at ease and comfortable. I The Staff at Balise Hyundai was courtious and helpful. Buying a car can be a stressful experience, and they made me feel at ease and comfortable. I never felt pressured into options I didn't want, and my salesman Bobby even went with me to the vehicle inspection across the street. More
A+ Brian Couture has an excellent personality for the sales market. He works with you on a very personable level and never makes you feel like a sale is Brian Couture has an excellent personality for the sales market. He works with you on a very personable level and never makes you feel like a sale is being pushed on you. Excellent follow through after a minor issue made the experience even better. Thoroughly ensured I understood all my vehicles new features. More
Very Helpful! I stopped into the dealership to ask some questions about the newer models, specifically the Sonatas. Brian knew all about the vehicles and was able t I stopped into the dealership to ask some questions about the newer models, specifically the Sonatas. Brian knew all about the vehicles and was able to answer all of my questions! It was very helpful and I'll definitely be back to work with him again. More
Great experience I dealt with Brian C. on the sales floor. I had specific things I needed in a new car and he was more than accommodating. I highly recommend this deal I dealt with Brian C. on the sales floor. I had specific things I needed in a new car and he was more than accommodating. I highly recommend this dealership and will be returning there for my next purchase! More
Great experience It feels great when you get to go buy a new car, and even better when you deal with good people. All our questions, concerns, and needs were taken car It feels great when you get to go buy a new car, and even better when you deal with good people. All our questions, concerns, and needs were taken care of. More
I was very comfortable with sale rep. I have had bad experience with sales people at other company dealers .I was very happy with the person I bought from or I would have left to find anot I have had bad experience with sales people at other company dealers .I was very happy with the person I bought from or I would have left to find another dealer .I presented what I was looking for ,my budget and came out happy with everything. More
Felt just right Friendly people and felt just right.accepted us like family ,And everything was clearly explained and they made sure me and my wife were satisfied wit Friendly people and felt just right.accepted us like family ,And everything was clearly explained and they made sure me and my wife were satisfied with our investment More
Everything went smooth. My experience at Balise hyundai was a pleasant one. Not once were the sales people too aggressive and they answered all my questions and met my needs My experience at Balise hyundai was a pleasant one. Not once were the sales people too aggressive and they answered all my questions and met my needs. More
Great sales consultant, poor service department My spouse and I were extremely pleased with our sales consultant, Bryant Biccum. He was very professional, honest and easy to talk to. However, I wo My spouse and I were extremely pleased with our sales consultant, Bryant Biccum. He was very professional, honest and easy to talk to. However, I would like to state that as happy as we were with our sales representative, we were not satisfied with the service department at Balise Hyundai. Only a week after purchasing our vehicle we noticed a shake while driving at highway speeds. We brought the car in on a Thursday morning, had to call two or three times before finding out that the vehicle needed new tires, and then could not get in touch with anyone over the next two days to find out when our six-day-old car would be ready for pickup, even after leaving multiple voice messages with the service department. Finally, after having getting absolutely no information from the service department, we called Bryant Biccum and he was able to answer our questions in a timely manner and even delivered the car to our home himself. More
Great car shopping experience From my initial phone inquiry to my first visit to Balise to picking up my car, I felt like a valued customer. Kudos to Kevin who helped me make a sel From my initial phone inquiry to my first visit to Balise to picking up my car, I felt like a valued customer. Kudos to Kevin who helped me make a selection. More