Balise Hyundai
Springfield, MA
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Misrepresentation of problem with vehicle Bought used car for wife. Within a few weeks I drove the car and noticed a terrible droning noise from muffle system. She brought the car in to servic Bought used car for wife. Within a few weeks I drove the car and noticed a terrible droning noise from muffle system. She brought the car in to service the obnoxious problem within the 30 day purchase and she was told that all dual exhaust car do that. It's only an impala so it's basically a quiet car. And if it's supposed to be a little throaty, fine but this wasn't the case. I have owned Gto's to Corvettes I know the difference but she didn't. Instead of dealing with the BS I told her we will NEVER buy anything from them again. More
Amazing service! was very pleased with the customer service! my man (Manuel Ortiz) did a amazing job getting me the car I wanted. would definitely recommend more peop was very pleased with the customer service! my man (Manuel Ortiz) did a amazing job getting me the car I wanted. would definitely recommend more people to him More
New purchase Manuel Ortiz is a really good sales person to deal with. He takes the time needed to make sure your fully aware and comfortable with the decision you Manuel Ortiz is a really good sales person to deal with. He takes the time needed to make sure your fully aware and comfortable with the decision you make on your new purchase. More
David Greenlaw was excellent. Agreed upon a price before physically going to dealer as I knew what i wanted. Only thing I wasn't happy with was the Kelly blue book was excellent. Agreed upon a price before physically going to dealer as I knew what i wanted. Only thing I wasn't happy with was the Kelly blue book instant value. Felt it was under value and felt like GMr used that to play the numbers game. Overall was happy and David was wonderful. More
Highly recommended I came into this as a first time new car shopper. I was a little worried about the interaction with the sales department. My expectations were blown a I came into this as a first time new car shopper. I was a little worried about the interaction with the sales department. My expectations were blown away!! Wahab was outstanding. He listened to my needs, never pressured me and delivered excellent customer service every step of the way. He wasn't afraid to tell me he didn't know the answer to something and then immediately go get it. I really appreciated that. Thank you to the entire staff for a pleasurable buying experience More
thank the employees The employees were very helpful and helped a great deal. When i call with a problem they show concern ad address all of my questions. The employees were very helpful and helped a great deal. When i call with a problem they show concern ad address all of my questions. More
I had an excellent experience with Manny Ortiz the sales per son as a second tank customer we can't believe Hyundai I have the pleasure to deal with Mr. many Ortiz the sales person I had a very good experience son as a second tank customer we can't believe Hyundai I have the pleasure to deal with Mr. many Ortiz the sales person I had a very good experience pain less and it was a very good experience With many ortiz More
It was quick and easy. It was quick and easy and it made buying a new car a great experience. Would definitely go back to get my next vehicle. Thank you manny It was quick and easy and it made buying a new car a great experience. Would definitely go back to get my next vehicle. Thank you manny More
Excellent Service Bryant was a great salesman. Great to deal with and friendly! I would buy another car from him in the future! I would highly recommend Bryant. Bryant was a great salesman. Great to deal with and friendly! I would buy another car from him in the future! I would highly recommend Bryant. More
Great experience Came in when already everyone says no had a great experience. Worked out the deal I needed insurance and payments. These things worked out nicely and Came in when already everyone says no had a great experience. Worked out the deal I needed insurance and payments. These things worked out nicely and Manny was very respectful. More