Balise Hyundai

The salesperson was very helpful. Jonathan Hall spent a good amount of time and worked with me over 3 visits to get a deal that satisfied both my needs and theirs. A friendly experi Jonathan Hall spent a good amount of time and worked with me over 3 visits to get a deal that satisfied both my needs and theirs. A friendly experience and a successful transaction, More

My wife and i went to Balise Hyundai dealership after having a bad experience at Gary Rome in Holyoke.We left Gary Rome with a bad taste in our mouth after buying (2) cars from them in the past.We decide having a bad experience at Gary Rome in Holyoke.We left Gary Rome with a bad taste in our mouth after buying (2) cars from them in the past.We decided to go to Balise Hyundai in Springfield and give them a try and we weren't disappointed.We were paired up with a sales person by the name of Jonathan Hall who was an exceptional sales person to work with.He put us at ease and told us he would beat Gary Romes trade in allowance on my used car which was 15 years old and had about 100,350 miles on it.Jonathan kept his word and beat Gary Rome's trade in value by $300 dollars.He went the extra mile for us and continued to make our buying experience more pleasurable.We asked him to give us the best out the door price with no add- ons from the beginning which he understood which made dealing with him up front a much more enjoyable situation.After we got a good price for the car and my trade in value we saved a lot of money and paid below the MSRP which was a very fair price.The we wanted had been sold over the weekend and Jonathan didn't know until Monday when he came into work.What Jonathan did next for us showed my wife and i just howe good a salesman he was because he went to his service manager and told him what had happened and the service manager came over and asked us what our first color choice was and the interior color.We told him our first choice would be burgan and black or gray interior.The service manager said he would call a few places to get the car we had described and within (2) days the car arrived at the dealership and we couldn't have been happier and that's what i call going above and beyond for customer service.If you need a new car i highly recommend asking for Jonathan Hall as your sales person, he is old school and really worked hard for the sale with no pressure tactics which we asked for right up front.When we purchased the car Jonathan went over everything in the car so we would have an idea of how to operate everything.He was very helpful and i told him we couldn't believe the electronics in the newer cars.After the sale Jonathan said to us he would help us with any further questions we had and all we had to do was pick up the phone and ask him and he would help us.Jonathan was like dealing with family.Jonathan i wish all car sales persons had the same attitude as you have it makes for a much relaxed car buying experience.THANK YOU JONATHAN FOR EVERYTHING YOU DID!!! MR. AND MRS. KEITH MACFARLAND More

The management and sales team provide a professional transaction at every level They are knowledgeable and appreciate your business. I purchase a new car every year and this is the only dealership I wil transaction at every level They are knowledgeable and appreciate your business. I purchase a new car every year and this is the only dealership I will use. More

Had the best car buying experience ever. My salesman Ryan Karas was amazing. Everyone at Balise was so helpful. 5 stars across the board. I would definitely recommend them for a wonderful ca My salesman Ryan Karas was amazing. Everyone at Balise was so helpful. 5 stars across the board. I would definitely recommend them for a wonderful car buying experience. Couldn't have gone any smoother. Ryan took his time and made sure I found exactly what I wanted. I'll be referring friends and family with pride. More

Hands down the BEST car buying experience I've ever had! My husband spoke with Chris Nargi at the dealership before we arrived, telling him what we were looking for, and he had it waiting for us to test dri My husband spoke with Chris Nargi at the dealership before we arrived, telling him what we were looking for, and he had it waiting for us to test drive when we arrived. He was patient with us, and not at any point did we feel pressured. He was very passionate about the performance of the car and educated us on its many amazing features rather than trying to push a sale. He ensured that all of our questions were answered, his customer service is outstanding! Zero pressure, incredibly knowledgeable, and the BEST personality. The kinda guy you'd want to be stuck sitting next to on a flight. :) More

My wife and I worked with Wahab and Chris. Both of these gentlemen were exceptional and helped us through this purchasing process and made it easy. They made us feel welcomed and did not pus Both of these gentlemen were exceptional and helped us through this purchasing process and made it easy. They made us feel welcomed and did not push us at all. Outstanding people and made us feel at ease. More

The process was very easy, they sell the cars at MSRP. Which now a days is a good deal, hard to think we would ever say that. Brian O. is extremely knowledgeable on all the technology features and how to Which now a days is a good deal, hard to think we would ever say that. Brian O. is extremely knowledgeable on all the technology features and how to set them up. They have a decent number of cars on the lot to look at or take out for a drive. More

Excellent service there, Service Department are very responsible and efficient. The Manager is always on point, making sure every customer leave the Dealership happy and driving the new vehicle. I recen responsible and efficient. The Manager is always on point, making sure every customer leave the Dealership happy and driving the new vehicle. I recently ordered 2 new cars, the first one came up last Friday 2022 Tucson which I love it. It is very comfortable and powerful, the sound system is great and loud which I like it that way. Now I am waiting for my Truck 2022 Santa Cruz to arrive, already got some adventure trips to make with it. Every staff at the Dealership are awesome and respectful. Thanks for being so honest and trustful. More

Overall great experience Jesse always got back to me if I had concerns they took care of it. had concerns they took care of it. More