Balise Honda of North Attleboro

Went to purchase a vehicle for cash. Test drove the vehicle and then was told we are forced to finance, and forced to pay $1000 extra for a 5 year paint protection. Steer clear! vehicle and then was told we are forced to finance, and forced to pay $1000 extra for a 5 year paint protection. Steer clear! More

Got the exact vehicle I wanted during this difficult time to buy a car! So great to work with Sam who made sure I got the right vehicle for me. Pleasant and fast interactions with finance and insurance age to buy a car! So great to work with Sam who made sure I got the right vehicle for me. Pleasant and fast interactions with finance and insurance agents too. More

Absolutely wonderful experience, great sales person, great finance lady, put up with my pushy behavior great finance lady, put up with my pushy behavior More

I’m very happy with my vehicle, but I’m sad to say customer service was sketchy, and I would never buy a vehicle again from here. I got a quote for a car and agreed to it, and when we finalized the pa customer service was sketchy, and I would never buy a vehicle again from here. I got a quote for a car and agreed to it, and when we finalized the paperwork, I didn’t realize the price for the car would raise, they tacked on a service warranty fee, which we were told was included, at no extra charge, because we were going with a specific bank. It turns out the lady knew that it was going to give us a higher APR, but she still added in a $3,500 service contract charge. And now I have to choose to either keep the warranty and the $3500 charge or lose both. And that sucks, because the only reason I agreed to buy the car is because I was told that the warranty came with no extra charge. More

Do your research and be prepared before you go to any car lot, especially a dealership. Paperwork is a pain. I had an “average” experience here. lot, especially a dealership. Paperwork is a pain. I had an “average” experience here. More

I took my car in for an oil change and tire rotation. Drove the car home about 15 miles and when I went to do an errand, oil light came on and the car died in an intersection. Had to tow car back to th Drove the car home about 15 miles and when I went to do an errand, oil light came on and the car died in an intersection. Had to tow car back to the dealer. TWO weeks later and 30 hours worth of labor and I was told they got plastic in my engine. Yes they fixed it but they had my car for 2 weeks and I got nothing but attitude when my husband for I wanted to check and see what happened. I understand that mistakes happen but it is how you handle them. I was so upset about the whole ordeal and now knowing what was going on with my perfectly running car when I brought it in it made me sick. The arrogance of the service manager regarding accountability is laughable. Your people made a mistake!!!! More

Took my car in for routine oil change and the mechanic checked my transmission and never put the seal back on . We were on the highway and my car just shut down, we were lucky not to be killed. Majestic w checked my transmission and never put the seal back on . We were on the highway and my car just shut down, we were lucky not to be killed. Majestic would not own up to the negligence of the mechanics mistakes. Honda nor the dealership would help me out. The service manger blamed me , a 58 year old woman, he said I touched the transmission. Needless to say my daughter wrote a review and that was the only way they called me back . The service manager asked me to take the review off. He replied to the review that they were helping me resolve the problem with Honda. No they did absolutely NOTHING to help me and I had to pay $4500 dollars out of my pocket to fix my transmission. DO NOT LET MAJESTIC HONDA DO WORK TO YOUR VEHICLE!!!!! Now they are Belise Honda . More

Classic bait and switch. Horrible customer service. This dealership lives up to every bad car dealer stereotype you can imagine. I had been back and forth e-mailing Katrina for 3 days about what 2019 P This dealership lives up to every bad car dealer stereotype you can imagine. I had been back and forth e-mailing Katrina for 3 days about what 2019 Passports were available, and time was a factor because I wanted to take advantage of the Honda loyalty $1000 incentive that expired today, January 6th. We agreed to a price for a Touring model and I told her I would be in Monday to complete the transaction. She never asked for a deposit or anything and said it would all be ready to go. I drove 45 minutes to the dealership this morning, sat down with a salesperson and Katrina came over to greet me. The salesperson told me that they had sold the exact car that I was there to buy the day before (Sunday) and that they didn't have any others available. The manager Joe came over and offered no apology, just said, "it's gone there's nothing we can do." His version of customer service was to offer me a lesser model EX-L for over $2000 more than what we had agreed upon the day before. Or I could get an Elite for over $4000 more. Nothing was done or offered to make it right. Meanwhile the exact car that allegedly sold on Sunday is still available for sale on their website. Absolutely despicable tactics. All I got was a half-hearted, "Sorry we didn't have your car. Have a great day," e-mail from Katrina an hour after we left. I ended up getting a fully loaded Elite in the color I wanted from Lundgren Honda in Auburn for only $500 more than they wanted me to pay for the much lower end EX-L. I am not a huge fan of Lundgren Honda from a previous experience there, but they made up for it this time. Unforgivable business practices here at Majestic. Buyer beware! More

Excellent service from Yalisa Sotto. She is extremely friendly and courteous which made the car buying process much more enjoyable . Kylie McDonald in Finance is a joy to interact with. Very friendly friendly and courteous which made the car buying process much more enjoyable . Kylie McDonald in Finance is a joy to interact with. Very friendly and knowledgeable. More