Balise Honda of North Attleboro | Page 36

I bought a part online from them, they sent the wrong part and then refused to correct the mistake even tho I had given them the VIN with my order. I am currently fighting this out with them. Don't trust part and then refused to correct the mistake even tho I had given them the VIN with my order. I am currently fighting this out with them. Don't trust these people. More

Ordered a windshield and related parts from their online store. Received an emails stating they can't ship oversize parts to me and they cancelled my order. I was ok with that and asked them to remove the store. Received an emails stating they can't ship oversize parts to me and they cancelled my order. I was ok with that and asked them to remove the pre-authorization from my card so I could order from someone else. River refused saying I had to wait 4 day for the pre-auth to drop off. I waited the 4 days and instead of dropping the pre-auth, they charged my card! Now I have to wait several more days for the refund to come through. Overall they tied up my funds for almost two weeks instead of taking 5 minutes to contact my bank and remove the pre-auth. My car is out of commission for two weeks longer because of this. More

Majestic Honda was simply the best experience that I have ever had with a dealer, period. From start to finish I knew exactly where I was, what I was getting, and what I would be paying. Living in RI and m ever had with a dealer, period. From start to finish I knew exactly where I was, what I was getting, and what I would be paying. Living in RI and moving to Maine, I looked into nearly every dealer here and along the way. In 2008 my son had looked everywhere and ended buying from Majestic, so I gave them a shot. I have always leased and have had to take great care with dealers because of hidden costs added on at the end or playing with figures to end with a monthly payment. Mike Girard simply asked what I was looking to accomplish and bingo, there was my lease with total view of everything. The total cost of the lease was less than everyone else from start to finish. No more monthly payment scribbled on a piece of paper coming from behind the secret wall of the manager. No more having to retrun to the dealer for yet another offer. Mike even went so far as to weigh the benefit of a RI lease as compared to a Maine lease. Now that I know that I can stay as a customer while living in Maine, Majestic will be worth the trip. More