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Balise Honda

West Springfield, MA

4.2
175 Reviews

400 Riverdale Street

West Springfield, MA

01089

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Showing 175 reviews

April 24, 2019

Amazing Quick service. Great customer service. I went in for oil change. I am really happy how everything went. I recommend this place to everyone. This was a More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher George
April 24, 2019

Train your employees to speak to customers with respect The person I dealt with Chris he talked to me with arrogance always trying to control the conversation not taking time to listen, am not going to lie More

by martarosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris
January 11, 2019

2018 CRV Product Update Issue Went in for appointment, was told the about the work to be done , and the estimate time it would take. Oscar the service advisor, was dead on with th More

by Butch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Technicians name Wayne, Service Advisor was Oscar
January 10, 2019

service I am very dissatisfied with the Balise Honda service department. I left the vehicle for a recall, but also needed a price for a failed Massachusetts More

by mycarexperience
Price
Recommend Dealer
No
Employees Worked With
Brittany Haile
December 07, 2018

Very Happy Came in for an A1 service on my 2016 Honda CR-V. Reasonable prices and quickly done. The advisor did an outstanding job. Great work. More

by mlgold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Mena De Leon
December 05, 2018

Great service We purchased our 2016 Honda CR-V at Balise Honda in Sept 2016. We have had all scheduled maintenance done there and have been completely satisfied wi More

by Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina
October 12, 2018

Awesome customer service Awesome, pleasant , and knowledgeable customer service by Laura P. In Service Dep’t! Explained result of auto service rendered. Oil change and align More

by HondaCRV2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura P.
October 04, 2018

Outstanding The service was great. All of my questions were answered. There was no long wait to get my car back. Will always use Balise in the future. Keep up the More

by Jones1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher George
September 04, 2018

2 hours and still waiting Don’t do state inspections here. Way too long of a wait. Kyle and Andrew made wait bearable and were very courteous. Better to use other state insp More

by Patty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew and Kyle are excellent
August 24, 2018

Standard A1 service for my '08 Civic Hybrid I was quickly taken in to service area, pass along key and service type we requested to reception. Met with Kyle our Service Rep immediately and we More

by frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Advisor Kyle, Service Tech Edward
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