Balise Honda

This dealership was great, sales rep. Derek Williamson was very helpful patient and knowledgeable would definitely go back here for future purchases Derek Williamson was very helpful patient and knowledgeable would definitely go back here for future purchases More

Had a great experience with Choo and DW at Balise. Friendly and not pushy. Got us the car we wanted for the price we wanted. We’ll keep going back to Balise! Friendly and not pushy. Got us the car we wanted for the price we wanted. We’ll keep going back to Balise! More

Always a great experience! I've financed and leased through this dealerships for over a decade. Service is personable and courteous. I've financed and leased through this dealerships for over a decade. Service is personable and courteous. More

Dealt with service department 1 time with new car..Worst experience of life and I m 65. Will be trying Lia Honda service experience of life and I m 65. Will be trying Lia Honda service More

couldn't find a car on the website. Tried to use' Check Availability' and that sent me down a rat hole. Availability' and that sent me down a rat hole. More

To be blunt I called twice on Wednesday on July 21 to get some kind of an estimate on how much it would cost to replace a wheel bearing .on my 2007 Honda Fit. I had to wait forever to speak to someone and some kind of an estimate on how much it would cost to replace a wheel bearing .on my 2007 Honda Fit. I had to wait forever to speak to someone and each time I was told that there were calls ahead of me but to leave my name and phone number and that someone would call me back. No one called me back. I gave it another try today and I was assured that the service manager would call me back sooner. That never happened and that is why I am posting this. I would never use Balise for any kind of service nor any other dealership which has a rotten attitude as they do. More

I had walked in knowing what I wanted and Juan Cruzado listened attentively and was able to meet the needs I had very quickly and precisely. I am very impressed with the balance he has professionally and listened attentively and was able to meet the needs I had very quickly and precisely. I am very impressed with the balance he has professionally and personably. Jack Mcarthy handled the paperwork aspect and he was very friendly and prepared. I was very impressed on how fast and thorough the paperwork process was. Very pleased all around with both gentlemen’s service. More

Juan at the west Springfield store he was very awesome he helped in every way could he went above and beyond he help me find the perfect car and I really appreciate all this I’ll be there thank you.. helped in every way could he went above and beyond he help me find the perfect car and I really appreciate all this I’ll be there thank you.. More

Cannot say enough about our sales experience with James F. He engaged in a friendly manner, found the exact car we wanted and made us entirely happy with the buying process. We've literally owned over 20 F. He engaged in a friendly manner, found the exact car we wanted and made us entirely happy with the buying process. We've literally owned over 20 Hondas and this was by far the best buying experience that we ever had. More

Have a brand new 2020 Honda Odesey that has 9000 miles on it , we are having to trouble with the doors locking when the keys are in the car but your not. Then the radio screen with all the info ,backup scree it , we are having to trouble with the doors locking when the keys are in the car but your not. Then the radio screen with all the info ,backup screen and safety features stopped working. Took the car in for them to look at and they trouble shot it and say they know the problem and will order part, well a week later call and check and they havent even ordered the part yet. So then they say they will then say they cant get it. What a nightmare of a dealer stay away from them and hondas. Had previous 3 toyotas with no problems regret switching. Car still not fixed 3 weeks later. More