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Balise Honda

West Springfield, MA

3.9
180 Reviews

400 Riverdale Street

West Springfield, MA

01089

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Showing 180 reviews

March 17, 2024

I went to the dealership to look for an affordable, used Accord and met with DW. He helped me come up with a game plan, I know what I need to do to get into a nice car. Thanks DW! More

by Jason
Recommend Dealer
Yes
Employees Worked With
Derek Williamson
March 15, 2024

DW, was a great help. We were greeted right away unlike other dealerships we've been. He was kind, informative, and polite. More

by freddyrodz22
Recommend Dealer
Yes
Employees Worked With
Derek Williamson
March 08, 2024

Juan Cruzado my salesman for my 8 CRV was outstanding, courteous, professional , knowledgeable and friendly. More

by pdmod3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bunn, Juan Cruzado
February 16, 2024

They looked at the truck, knew we needed a caliper and rotor and brake pads. We booked an appointment 2 days later after we ingested the cost. They took the car apart again, same dealership, then proceede More

by suemagooo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Bunn, Choo Heiskala, Derek Metras, Giovanna Bacchiocchi
November 03, 2023

Dealership is beautiful and sales reps are knowledgeable and incredibly respectful. Amine Abad handled my purchase and was wonderful! If I am ever in the market in the future for another Honda, I will absol More

by erin.dgrey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amine Abad (5 Stars!!)
August 30, 2023

False advertising went for oil change and tire rotation tire rotation never was done after almost a 2 hour wait More

by fresh194
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Cruzado
July 29, 2023

My husband and I worked with DW today for a potential new car! We both agreed this was the most pleasant car sales experience we’ve ever had. DW was knowledgeable, friendly and pressure free. While we did no More

by mscutti17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Williamson
July 19, 2023

DW was awesome and helped me figure everything out along the way. 100% recommend going to him. we ran into some troubles and he was able to fix everything and provide a better deal for me and my family. More

by katelinelisacarlson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Williamson
July 07, 2023

I feel compelled to express my deep appreciation for the remarkable service I received with DW, despite not ultimately purchasing a vehicle from them. I was treated with utmost respect and genuine care. The More

by Chen
Recommend Dealer
Yes
Employees Worked With
Derek Williamson
June 19, 2023

Ended up buying a brand new CR-V with DW. Process was easy! DW even delivered the car to my house. Thank you for making the process fast and easy! More

by Khanaaaron77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Williamson
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