
Balise Honda
West Springfield, MA
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I went to the dealership to look for an affordable, used Accord and met with DW. He helped me come up with a game plan, I know what I need to do to get into a nice car. Thanks DW! Accord and met with DW. He helped me come up with a game plan, I know what I need to do to get into a nice car. Thanks DW! More
DW, was a great help. We were greeted right away unlike other dealerships we've been. He was kind, informative, and polite. We were greeted right away unlike other dealerships we've been. He was kind, informative, and polite. More
They looked at the truck, knew we needed a caliper and rotor and brake pads. We booked an appointment 2 days later after we ingested the cost. They took the car apart again, same dealership, then proceede rotor and brake pads. We booked an appointment 2 days later after we ingested the cost. They took the car apart again, same dealership, then proceeded to tell us they didn’t have the parts, after already confirming on the phone which parts they were replacing. We were there from 10:30 to 2:30 for absolutely nothing. They are horrible people who are completely dishonest. I don’t know of any Honda dealership nearby that is trustworthy! More
Dealership is beautiful and sales reps are knowledgeable and incredibly respectful. Amine Abad handled my purchase and was wonderful! If I am ever in the market in the future for another Honda, I will absol and incredibly respectful. Amine Abad handled my purchase and was wonderful! If I am ever in the market in the future for another Honda, I will absolutely be returning to this location. Thank you!!! More
My husband and I worked with DW today for a potential new car! We both agreed this was the most pleasant car sales experience we’ve ever had. DW was knowledgeable, friendly and pressure free. While we did no car! We both agreed this was the most pleasant car sales experience we’ve ever had. DW was knowledgeable, friendly and pressure free. While we did not purchase today we will 100% request to work with DW More
DW was awesome and helped me figure everything out along the way. 100% recommend going to him. we ran into some troubles and he was able to fix everything and provide a better deal for me and my family. the way. 100% recommend going to him. we ran into some troubles and he was able to fix everything and provide a better deal for me and my family. More
I feel compelled to express my deep appreciation for the remarkable service I received with DW, despite not ultimately purchasing a vehicle from them. I was treated with utmost respect and genuine care. The remarkable service I received with DW, despite not ultimately purchasing a vehicle from them. I was treated with utmost respect and genuine care. The salesperson's deep knowledge about the vehicles was immediately evident, providing me with the information necessary to make an informed decision. One of the most impressive aspects of DW's service was the to effectively negotiate prices on behalf of me. This was truly 5-star service. Thank you for setting a high standard in customer service! More
Ended up buying a brand new CR-V with DW. Process was easy! DW even delivered the car to my house. Thank you for making the process fast and easy! Process was easy! DW even delivered the car to my house. Thank you for making the process fast and easy! More